Company name:
Harrah's/Harvey's/Bill's Stateline		 Job title:
F&B: Waitstaff		 Date Job Added:
13:39:54, 23.06.08
Complete job description:
SUMMARY OF JOB PURPOSE
Provides prompt, courteous food service to Harrah’s guests in accordance with established procedures.

ESSENTIAL FUNCTIONS
  • Serves customers at assigned station quickly, courteously and efficiently to ensure department guarantee is satisfied.
  • Assists customers in ordering from the menu and records ordered items on check according to established procedures.
  • Obtains food and beverage from prescribed locations and serves customers according to established procedures.
  • Observes guests to fulfill and additional requests and to note when meal is finished.
  • Processes checks and presents check to guest for payment on conclusion of dining experience.
  • Assists, as necessary, in cleaning and re-setting tables, escorting guests from waiting area to table in his/her assigned section.
  • Assists Buspersons in a cooperative manner to ensure efficient service to guests.
  • Completes assigned side work as directed.
  • Familiarizes self with all items on both printed and daily menus.
  • Uses good salesmanship for suggestive selling of menu items, beverages, desserts, etc.
  • Processes all open checks and ensures they are properly tendered and/or accounted for at end of shift.
  • Familiarizes self and adheres to the principles of guest service skills, and uses them in all interactions.
  • Delivers alcoholic beverages promptly from assigned bar to table.



EDUCATION:

EXPERIENCE: 2 years Waitperson experience preferred

ABILITIES:
  • Ability to lift and carry large, heavy banquet trays and beverage trays weighing up to 30 lbs.
  • Literate and fluent in English
  • Above average communication and guest service skills
  • Must be at least 21 years of age


This list of essential functions, other duties, mental and physical demands, requirements and licenses is not meant to be exhaustive. Management reserves the right to revise job descriptions and to require other tasks be performed when the circumstances of the job change.


Apply Online (http://harrahs.hodesiq.com/careers/job_detail.asp?JobID=1295001)