| Company name: Harrah's/Harvey's/Bill's Stateline |
Job title: Valet |
Date Job Added: 14:42:02, 23.06.08 |
Complete job description:
SUMMARY OF JOB PURPOSEProvides “Fast and Flawless” attendant parking service for guests, thereby ensuring a fun-filled, entertaining and exciting environment where the flawless delivery and execution of four star service is paramount.
ESSENTIAL RESPONSIBILITIES
- Parks vehicles of arriving guests and retrieves vehicles of departing guests in a safe and courteous manner following established procedures.
- Greets guests in a friendly and welcoming manner using FOCUS skills and personalized service. Opens and closes doors of vehicles and doors leading into the casino/hotel.
- Provides or obtains information requested by guests, within guidelines established by supervisor.
- Memorizes accurate, current weather forecasts, road conditions and restrictions to inform guests, if requested.
- Observes assigned areas for any safety hazards or unauthorized tampering with or pilferage to parked vehicles or Harrah’s facilities, and reports immediately any incidents or conditions to the supervisor or Security Shift Supervisor and maintains a “Spotless” environment.
- Attends to the parking booth to ensure the security of guests’ vehicle keys.
- Expedites and controls the movement of guests’ vehicles upon arrival or departure.
- Familiarizes self with hotel and casino policies, special events and promotions to answer guest inquiries.
- Demonstrates a pleasant and enthusiastic demeanor at all times.
EDUCATION: High School Diploma or equivalent preferred. Valid drivers’ license with a clean driving record.
EXPERIENCE: No previous experience required, but helpful.
ABILITIES:
- Ability to operate vehicles with a variety of controls in a safe, efficient manner
- Excellent guest service skills
- Fluent and literate in English
- Ability to lift up to 50 lbs.
Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures.
This list of essential functions, other duties, mental and physical demands, requirements and licenses is not meant to be exhaustive. Management reserves the right to revise job descriptions and to require other tasks be performed when the circumstances of the job change.
Apply Online (http://harrahs.hodesiq.com/careers/job_detail.asp?JobID=1292124)








