Company name:
Harrah's St. Louis
Job title:
F&B: Restaurant Host/ess
Date Job Added:
14:57:43, 22.07.08
Complete job description:
Harrah's Entertainment means winning. And it's our employees who make that winning experience possible for our guests. So it's only natural that we would reward our people with excellent compensation and benefits as well as outstanding opportunities for professional growth.

For the best careers in the hotel and casino industry, you just can't beat our winning combination. With an unmatched record of success and a commitment to the highest standards of business integrity, we're able to offer exceptional individuals more opportunities for challenge and growth. And as part of Harrah's Entertainment, you'll enjoy all of the advantages that come from working with the premier industry leader.

We have several openings for Restaurant Cashier/Hosts at our Harrah’s St Louis property in Maryland Heights, Missouri.


Essential Functions
Responsible for taking guest food and beverage orders, noting any special requests; obtain needed approvals/verifications, processing all orders using the computer system and providing the food server with guest checks.
Notifies management of any guest complaints and/or problems involving service.
Answer department telephone in a cordial and professional manner to take food and amenity orders.
Refer special requests to the Room Manager.
Suggests additional food and beverage items to compliment order.
Enters all orders into the computer system.
Totals guest checks noting applicable approval codes (hotel charges, credit cards, etc.).
Accurately uses point of sale system.
Notifies management of any guest complaints or alleged discrepancies.
Maintains a clean work environment.

Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks are performed when circumstances change.

Minimum Requirements
High School diploma or equivalent.
One year previous customer service related experience required.
Must be able to perform basic mathematical computations.
Must be able to pass a math test.
Must be able to write legibly, complete detailed paperwork and use a computer for extended periods of time.
Must be able to initiate and engage in conversation in a professional and friendly manner.
Must possess excellent telephone interaction skills.
Ability to learn the room service menu, point of sale system and day to day procedures.
Must possess strong interpersonal and communication skills.
Must be able to work any day and any shift.
Must be able to work independently.
Must be able to read, write, speak and understand English.
Must be able to respond calmly and make rational decisions when handling guests needs.
Requires complete understanding of the menu and daily specials.
Must fully understand standards of position as management may direct.

Physical Requirements
Must be able to continuously maneuver around restaurant.
Able to bend, crouch, kneel, twist and work at a desk while performing cashier/dispatcher functions.
Respond to visual and aural cues.
Must be able to operate the following office equipment: typewriter, computer, phone, 10 key adding machine, copier and fax machine.
Must be able to lift up to 20 pounds.
Must be able to handle high noise levels.
Must be able to work inside a fast paced environment.
Must be able to handle more than one function at a time by being well organized and attentive to details.

Apply Online (http://harrahs.hodesiq.com/careers/apply_online_1.asp?LocID=25&JobID=1326056&User_ID=)