Inspires with a clear direction and gets others excited about being a part of the company. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by assessing service problems using player feedback or data. Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with team. Immediately addresses service issues and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events and is present and visible at customer events. Takes personal responsibility for creating an atmosphere of luck. Assists the Casino Cashier Services Shift Manager in performance of duties and assumes full responsibility in their absence. Monitors casino cashiering activities on the front line, in the specialty banks, in the master coin bank and coin redemption areas. Monitors Games Clerk activities. Assists in the preparation and coordination of scheduling casino cashiering and games clerk personnel. Works specialty bank or front line upon request. Position is located in a cigarette smoke environment.

High school diploma required. General business and accounting knowledge preferred. A certificate of completion from a N.J. cashiers' school or equivalent. Experience in the use of business machines. Prior cashiering and supervisory experience. Must be able to obtain a NJ KEY License. DISCLAIMER: “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job ro to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”

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