| Company name: Harrah's |
Job title: Housekeeping |
Date Job Added: 14:38:37, 23.07.08 |
Complete job description:
JOB SUMMARY: The room attendant is responsible for maintaining the overall cleanliness of the guestrooms in the Hotel. Duties must be performed in a timely, thorough manner while maintaining the Harrah’s Standards of Operation.JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Remove used linens and terry from room.
- Supply room with all amenities and linens.
- Clean windows and mirrors.
- Vacuum and clean carpeted areas.
- Assure that every room is set up according to standards.
- Cleans and maintains his/her work station, including but not limited to, stocking workstation with sheets, pillowcases, towels, and all amenities.
- Fill out daily housekeeping reports.
- Enters proper code via telephone to update room status.
- Work cooperatively with other employees.
- Perform duties with a sense of urgency.
- Maintain eye contact.
- Must be well organized.
MINIMUM QUALIFICATIONS:
- High School Diploma or equivalent preferred.
- Must be able to operate a touch tone keypad.
- Must present a well-groomed appearance.
Must demonstrate the following essential knowledge and skills:
- Must be able to work with cleaning chemicals without allergic reaction.
- Must be able to communicate fluently in English.
- Quick, accurate and able to multitask.
- Friendly, upbeat, outgoing personality is an essential requirement.
- Must be willing to work with other employees to fulfill occupancy needs.
REQUIRED KNOWLEDGE AND SKILLS:
- Excellent oral and written communication skills
- Strong interpersonal skills
- Self-starter; must work without close supervision
- Ability to handle multiple priorities in a fast-paced environment
- Knowledge of telephone status codes
- Knowledge of Harrah's employment policies
- BBP Training
- Risk Management Training *Not required at time of hire; may be learned in probationary period agreed upon at time of hire.
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
- Able to bend, reach, kneel, twist and grip items
- Respond to visual and aural cues
- Read, write and speak English
- Must work in small, shared office space
- Must lift up to 30 pounds
- Must work some weekends and some late schedules
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Entertainment, Inc. reserves the right to make changes in the above job description whene
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