Fresh Buffet - Host(ess)/Cashier

Responsible for accepting and controlling monetary transactions for the buffet restaurant and assisting patrons and guests in a pleasant and courteous manner. ESSENTIAL JOB FUNCTIONS INCLUDE: Counting drawer before and after shift and verify the count. Make proper change without mechanical assistance. Responsible for employee sign-in sheet. Accurately record employee discounts on sign-in sheet. Courteously answer telephone calls and answer or direct calls properly. Assist patrons with questions or inquiries regarding the facility operations and boat schedules. Accurately complete credit card transactions. Responsible for keeping work area clean and neat. Greet and assist guests in a friendly manner. Direct busses and tour groups. Section dining rooms into stations. Report to Shift Supervisor any problems or guest complaints. Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior crew members. Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times.

JOB REQUIREMENTS: High school diploma or GED equivalent required. Must have the ability to hold an Occupational License as required by the Illinois Gaming Board. Must be a minimum of 21 years of age.

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