Guest Shuttle Driver

Consistently demonstrates superior customer service skills by displaying Spotlight on Success behaviors. Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Safely transports employees and/or guests between Atlantic City properties. Assists disabled passengers in boarding and disembarking while securing wheelchair in accordance with ADA standards. Maintains up to date knowledge of promotions and amenities at all Atlantic City properties, and disseminates same to guests in pleasant manner. Verifies rated player status through operation of card swipe system. Responsible for reporting any mechanical problems to supervisor. Responsible for general cleanliness of assigned vehicle. Maintains professional, upbeat demeanor with all guests.

Must possess valid NJ CDL driver’s license for busses with passenger endorsement. Must have clean driving record. Previous bus/van driving experience preferred.

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