Asst. Executive Steward

Inspires others by demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the customer interaction. Continuously improves service by evaluating service problems using feedback or data and involving team in service improvements. Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with team. Immediately addresses service issues and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, completes performance reviews timely.
Assists in inspections of all equipment used by the department for cleanliness and mechanical operation. Makes routine inspections of stations to ensure proper setup, ample supplies and cleanliness. Inspects all equipment used by the personnel and insures that all safety procedures are adhered to.

Open. Supervisory, organizational, communication and reading ability. Must have one year experience as a kitchen steward or related position.

Apply Online (https://harrahs.hodesiq.com/careers/apply_online_1.asp?LocID=9&JobID=1391755&User_ID=)