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08/10/2010The good ~ when we first checked in we were charmed by the lovely, well kept inn. the young women at the front desk was friendly and the resident golden retriever ...
The good ~ When we first checked in we were charmed by the lovely, well kept inn. The young women at the front desk was friendly and the resident golden retriever was very sweet. The lodge is in an excellent location. The beds were fantastic and we spent our first day enjoying pool area which included a hot tub and big fluffy towels.(a nice respite after hiking through Yellowstone all week) The bad ~ Other than a few notable exceptions the staff was not friendly, and the housekeeping was poor. Two nights in a row they left dirty glasses and a coffee cup sitting on the tables in the room. The didn't provide any shampoos or soaps until the last night when they left a bunch ??? and one day they stacked all the pillows up on the credenza to make the bed... and left them there. These things were annoying, but didn't have that much of a negative impact on our stay. However, the inn booked a wedding during our stay and it was very intrusive. With no forewarning from the staff, one day we headed to the pool only to find the pool/deck and spa were shut down for the day for a private wedding. The pool deck was right outside our window.... as was the sound system/ tables ect set up for the function. It would have been very difficult to sleep. It rained and they shut down the inn's bistro and moved the wedding indoors so the noise did not end up a problem. I am surprised and disappointed at the lack of hospitality and concern the lodge showed for us.
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Alpenhof Lodge
09/19/2009Bed was very comfortable, room was clean, lots of hot water for the shower. personel were very friendly & helpful. great location. room was very dark, even with the lights on. ...
Bed was very comfortable, room was clean, lots of hot water for the shower. Personel were very friendly & helpful. Great location. Room was very dark, even with the lights on. No refrigerator. No screen on the window (cool enough at night to open the window rather than use the air conditioner). Restaurant was expensive and lacked variety (all German food).
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Quaint Stay
08/03/2009This hotel is rather old and rooms are small but it has character. the manager's two dogs have free rein of the lobby taking scratches and rubs from one ...
This hotel is rather old and rooms are small but it has character. The manager's two dogs have free rein of the lobby taking scratches and rubs from one and all. Our kids LOVED the dogs! The complimentary breakfast is AWESOME featuring hot food instead of the normal continental breakfast fare of cereal and pre packaged sausage/biscuits. We were treated well and would definitely stay there again!
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Great Place to Stay
07/02/2009Staff very helpful, friendly and knew the area very well. great views, location, and very clean. i would definitely stay there again. no complaints.
Staff very helpful, friendly and knew the area very well. Great views, location, and very clean. I would definitely stay there again. No complaints.
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Alpenhof Lodge
06/30/2009We stayed 4 days in june. the desk staff was very cordial & helpful and the room was clean & comfortable. the continental breakfast, while extensive and varied, with both hot and ...
We stayed 4 days in June. The desk staff was very cordial & helpful and the room was clean & comfortable. The continental breakfast, while extensive and varied, with both hot and cold food, was only so-so. If you like heavy German food, it was fairly good but the cooked meats (sausage, bacon) were overcooked and hard. The sausage was probably the worst we've ever had. The pancakes and waffles also were overcooked and often burnt. Pastries were limited to breads and muffins. Your breakfast music is German. We did not eat any other meals (which were very expensive) after our breakfast experiences. That said, the rest of the hotel is pleasant and, if you like dogs, the desk area is often home to a pair of friendly, loveable Golden Retrievers.
