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Americas Best Value Inn and Suites - Houston/northwest
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from $55.00 USD
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Reviews
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Cutting corners.
01/08/2011Weeks before checking into this hotel, it appeared that the owner/manager did not follow the "america's best value" policies as advertised on the website. i am ...
Weeks before checking into this hotel, it appeared that the owner/manager did not follow the "America's Best Value" policies as advertised on the website. I am a VALUE CLUB member. The website says I am entitled to an upgrade. When I called, he said he couldn't give me an upgrade because my price was too low. I also asked about the coupon that TripAdvisor had on their website. He said he didn't honor the coupon. I called the next day to speak with a different associate. She allowed me to set my reservation with this coupon. At check in, a nice young man offered the handicapped room with no tub (?) He pointed out that it was a good location because it was close to the front. I appreciated his consideration. Once checked in, we realized the A/C wasn't functioning properly. It would not stay on. Since there was not another room, a man who I assumed was the owner, came to look at it. He told me that it was working fine and had no more to say about it even though I questioned why it was warm in the room if it was working. Since the next night was cooler, we were able to use the heat. At check out, I realized they had written a higher amount on my credit card slip, which I had already signed. The young lady gave me an explanation for it-nonsense. Too much to say here. She said she would speak to her manager. I advised I would dispute the charge on my credit card if I wasn't charged what I signed and agreed to. I didn't expect anything more than a safe room to sleep in. I did get that. They did not charge me the higher, written amount, afterall.
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Great, Exelent price.
11/15/2010Great for price, much better i'd expected actuolly, i stay full suit, has king size bed i try to keep my travel expenses as low as possible, with this ...
Great for price, much better I'd expected actuolly, I stay full suit, has king size bed I try to keep my travel expenses as low as possible, with this hotel I din't sacrifice quality for price. I will be back.
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It was an excellent experience.
01/19/2010It was an excellent experience. lovely,spacious room, great service and excellent rom service (reasonably priced for quality). excelllent, we can"t wait to go back. web ...
It was an excellent experience. Lovely,spacious room, great service and excellent rom service (reasonably priced for quality). excelllent, We can"t wait to go back. Web site does NOT overglorify hotel. New guests are pleasantly surprised as in our case. We have stayed in many hotels in many countries. Americas should make proud.
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EXELENT, NICE, CLEAN, GOOD PRICE
10/13/2009Nice area nex well fargo ...
NICE AREA NEX WELL FARGO BANK
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THE STAFF WAS EXTREMELY HELPFUL
09/28/2009The staff was extremely helpful i asked where a pecific place was located they printed out a map and highted the location.
THE STAFF WAS EXTREMELY HELPFUL I ASKED WHERE A PECIFIC PLACE WAS LOCATED THEY PRINTED OUT A MAP AND HIGHTED THE LOCATION.
