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Words can't describe how bad this hotel is
01/06/2011We were with a large group of folks who were in new orleans for the sugar bowl. before we arrived, we were told one of the elevators was out so ...
We were with a large group of folks who were in New Orleans for the Sugar Bowl. Before we arrived, we were told one of the elevators was out so we'd all have to be patient when going to our rooms. We were assured the second elevator would be fixed by the following day. Need I say that this never happened and in reading past reviews I find out that for at least 3 years they have had difficulty with elevators. The lobby was fairly nice, so who would suspect that when you exited the elevator on your floor you would be hit with a horrible moldy stench that did not abate when you went into your room, in fact, it only exacerbated over time and its a non-smoking hotel. Cigarette smoke would have been better. We had a wonderful dinner at Shula's on Canal Street, then went back to our stinky rooms. By that time I was so tired, I didn't notice much, but when I woke up in the morning I had no problems noticing that I had NO hot water for my bath. I was kind of stiff from the bus ride and was looking forward to a hot bath. That was just not going to happen. Oh, did I mention that there was a bathtub ring? The water was initially lukewarm and went quickly to cold. When I told the manager that I had no hot water, she said..."Ma'am you are the only one complaining, we don't know why that happened." Unfortunately for her, I found out that EVERYONE had the same problem and nearly everyone was complaining. There's not enough room to continue with all the things about this hotel that was wrong. Enough to say...don't stay here.
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Very good hotel on the east side
02/04/2009I stayed here in june 2008. the staff is very helpful and courteous. i had a problem with the air conditioner in my room, not working properly. they moved me ...
I stayed here in June 2008. The staff is very helpful and courteous. I had a problem with the air conditioner in my room, not working properly. They moved me to another room right away with no problems. The rooms are clean and in good condition. There were many contractors staying there, working on projects down the street. They were kept on separate floors from the general customers. The in-house restaurant was closed on Mondays. The continental breakfast on the other days was sparse, mostly cereal and pastries. I went down the street to the IHOP, about a mile to the east, or to the McDonalds on the other side of I-10. The neighborhood is still recovering from Katrina, and there are not a lot of places to eat, close to the motel. I spent most of my time downtown or over by Lake Ponchartrain, and ate at places there. I stayed on the east side because it was my old neighborhood in the Sixties. If I were to stay on that side of town again or if I were passing through town on I-10, I would stay here again.
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