Budgetel Inn and Suites San Antonio
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from $49.00 USD
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Budgetel--Major Disappointment!
03/21/2011First off, it took way to long before they recognized that i was even at the desk in front of them so that i can check into my room. after ...
First off, it took way to long before they recognized that I was even at the desk in front of them so that I can check into my room. After checking in we enter the room and it smells bad and looks like they havent cleaned the room in a week. The floors were dirty,the sink counters were dirty with toothpaste and who knows what else. There was no alarm clock and they never gave us one either. I checked the sheets to find a giant urine stain on it and dirt on the other set for the other bed. When calling and asking them to change the sheets and that we would be gone for the rest of the day because we had dinner plans, we come back to the room to find a single set of sheets just thrown on top of the bed for us to make. I pulled the sheets off the bed and the room smelled three times as bad with urine and it began to stink up the hall way. When the maids and manager came up they only changed the sheets and sprayed fabreeze in the room as if that would eliminate the odor. There were no more rooms available at this hotel or any other hotel and when we tried to get our money back they said they don't do that. The stay was terrible, the people were rude and didn't know what they were doing or when they were supposed to do their job. It seems the only thing remotely good about the stay was the breakfast but they set it out for you to fight over a single microwave to heat up your food. This is by far the worste stay every and I will never go back. NASTY!!!
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Last Minute trip
01/30/2011We had to go to san antonio last minute and got a great deal on this. we got there and it's in a nice side of town by the ...
We had to go to San Antonio last minute and got a great deal on this. We got there and it's in a nice side of town by the airport with many places to eat and shooping stores. Would go there again. Loved the fact you have to go thru the lobby to access your room. Very kid friendly.
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not happy at all
12/05/2010Customer service was good and they were really helpfu. i would not recommend this hotel to anyone. i had payed for sevenn night stay and buy night one i was ...
Customer service was good and they were really helpfu. I would not recommend this hotel to anyone. I had payed for sevenn night stay and buy night one I was rady to check out! I booked my room (suite) and when I arrived I was informed that they were all under construction. I was given a standard room with two full sizes beds.We went out for dinner that night and our door would not lock. We were moved to another room that falling apart, tile falling of the bathroom wall,bathroom door would close, ac/heat smelled like it was burning,which activated the smoke dector. It just seemed like everything was going down hill from there. The next moning we asked the manager if we could we check-out because we did not feel safe. He allowed us to check-out that morning but we were still charged for that day we were not charged for the remainder of the days.The hotel was under alot construction. san antonio texas vacation
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Room was OK, but getting there was not pretty
11/27/2010The hotel was recently re-opened and although they are working on getting everything fixed and re-done, the hallways, elevators and other areas are not very appealing at all. ...
The hotel was recently re-opened and although they are working on getting everything fixed and re-done, the hallways, elevators and other areas are not very appealing at all. My room was OK and I had everything I needed as advertised. The continential breakfast was not at all appealing. The staff was very helpful and eager to please, but they didn't have a lot to offer due to the current surroudings. The price is right, but just know that once you venture outside of your room, it's not a pretty sight.
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You get what you paid for
11/07/2010The place was ok for $* a night..the room we stayed in was fairly clean. you can see traces of the attempt to renovate --shower tub repainted..paint peeling.. ceilings ...
The place was ok for $* a night..the room we stayed in was fairly clean. You can see traces of the attempt to renovate --shower tub repainted..paint peeling.. ceilings repainted white not matching the original off white. Just had breakfast.. can't bring your food up to your room!! Nothing to bring up anyway.. stale previously frozen waffles, a couple choices of bread, orange juice, coffee..oh and BTW, no plates! the hotel is run down and recent attempt to renovate tried to hide belimshes. Room internet is a plus.. pool looked ok..not sure about staff.. we forgot our key in the room, requested another one..front desk provided, but "reminded " us "not to forget the key next time!!" If you are looking for a cheap one night stay, the hotel is ok..don't look for anything else though. Will not recommend. Will not stay again.
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