Reviews

• Won't Stay There Again...

  Submitted on: 01/26/2011

  I recently went on a trip with four close friends to go snowboarding in fernie. i booked us at the best western. i've never had a problem at any ...

  I recently went on a trip with four close friends to go snowboarding in Fernie. I booked us at the Best Western. I've never had a problem at any other Best Western before. This one was horrible and none of my party will be staying there again. The room was incorrect to begin with. It did not match what I had booked online. There were no other rooms available so we had to deal with that right off the get-go. I was not offered any compensation or price decrease at all! Nothing! When I asked for a free cot, I was told that I had to pay full price for that as well. The room we stayed in had bad decor and was VERY small. The photos online are VERY misleading. The Boston Pizza that is attached had the absolute worst service I've had in my life! We waited 45 minutes to receive three appetizers delivered to our room. When the restaurant is attached to the hotel! It was absolutely ridiculous and the worst service I've ever had from a hotel. I may never stay at the Best Western ever again!

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