Reviews

• THERE'S GOTTA BE SOMEWHERE BETTER THAN THIS

  Submitted on: 11/21/2008

  One of the staff treated us poorly when i asked to see the itemized meal charges. from the first day we arrived, we reported that the tub did not drain ...

  One of the staff treated us poorly when I asked to see the itemized meal charges. From the first day we arrived, we reported that the tub did not drain properly and they did nothing to resolve it or relocate us. The hotel room was next to a highway and the air conditioner was loud and clangy, the bed was deteriorated, the pillows were ridiculously decomposed and the rooms and hallway carpets were filthy. The only redeeming factors were the lobby, the breakfast bar and the pool. All the guests complained that their cards didn't work on the outside doors and there were several elderly couples that were left in the heat because of it. It made me sad to think that a hotel staff could be so unresponsive. I finally found a manager on Monday who actually cared. She was wonderful.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Dining
  • Pool
  • KidFriendliness
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