Important Hotel Information
- Please be advised there will be a 21.00 per room per night resort fee charged at check out.
Reviews
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Don't expect a good nights sleep here.
08/26/2010Upon arrival our room "seemed" to be in good order. our first night in the hotel proved to be difficult, as 4:30am rolled around and we were ...
Upon arrival our room "seemed" to be in good order. Our first night in the hotel proved to be difficult, as 4:30am rolled around and we were woken up by our bedroom fire alarm buzzing every 15 seconds. We called the front desk and of course they apologized and sent an "engineer" (big word for maintenance) to our room. So, basically at 5am, there was a man on a ladder plugging up the sensor lights with mounds of duct tape. Nice. We went back to sleep and went about our business the following day. Around 10pm when we came back to our room after being out to dinner to change to go back out, our fire alarm was going off again. We called down and explained again, in hopes that it would be fixed so that it wouldn't happen again at 4:30 am. They now sent security to our room, and then we waited and waited and waited for the "engineer" to arrive to fix it again. He finally did and again plugged it up with duct tape. Well, surprise, surprise, at 4:30am it went off again! We called down and they sent another engineer to fix it, so at 5am we were again, dealing with this inconvenience. They offered to move us to another room, but packing and moving at 5am wasn't an option for us. The next day when we complained, we were offered to have our resort fees waived ($* plus tax/day). We feel there should have been better restitution for the inconvenience as it was our vacation and we were not able to relax. The hotel itself was clean and nice, but relaxing? I would say "no". Oh, we were also given a coupon for breakfast. It was not worth the paper it was printed on.
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Sleek and Sexy
05/18/2010I stayed at the z ocean hotel the weekend of april 30-may 2 - in my opinion one of the best times of the year to visit miami. upon arrival ...
I stayed at the Z Ocean Hotel the weekend of April 30-May 2 - in my opinion one of the best times of the year to visit Miami. Upon arrival the front desk staff was very polite check-in took less than 5 minutes. However I was disappointed that I received a room beside the elevators so I quickly called the front desk and requested another room which they provided. The location is perfect: on the corner of Collins Ave Ocean Drive. My room was GORGEOUS and the shower was fantastic - I didnt want to leave. However my second night I issues with the water temperature #40too cold#41 it took them nearly an hour to fix it. But overall the Z Ocean is a great hotel in a great location with polite staff. The 16/day resort fee is a waste and I was quite disappoiinted in the vendor - they took my friends beach umbrella to give it to another beach goer --- extremely rude!
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A very nice stay...amall friendly staff
05/10/2010We stayed at z ocean last year in june 2009 for 7 days. very pleasant staff rooms are small but larger then other places on collins. starbucks is right across ...
We stayed at Z Ocean last year in June 2009 for 7 days. Very pleasant staff rooms are small but larger then other places on Collins. Starbucks is right across the street from the hotel and we even used the exercise room. #40Tredmill came in handy#41. The beach is right acrosst the street and it was peaceful. I would stay here again only the price tripled since last year.
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Nice, small, clean
02/18/2010The z ocean is a four crown. the rooms are big, clean, and well maintained. the house keepers come by a second time in the evening with little chocolates which ...
The Z Ocean is a Four Crown. The rooms are big, clean, and well maintained. The house keepers come by a second time in the evening with little chocolates which is a nice touch. The TV is a little complicated to control. The pool is nice, located directly under the sun where you can relax and tan all day long. The hot tub is also a wonderful touch. Can be a little hot at times. The hotel charges $* per day for 2 beach chairs and an umbrella. They open at 9am and close at 5pm. If you land late afternoon or leave early morning make sure they remove the charges. The front desk clerks are friendly. We asked about the spa/massage offers and were told that the spa is done in the rooms. For more information, the spa people were going to contact us in our rooms..... We are still waiting for the information and phone call!! lol The famous restaurant Proof was open but not very popular. We never saw anyone there!! Overall, good location but not worth the $* + a night!
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Nice New Hotel on Ocean Drive
01/07/2010The hotel was nice because it was built new instead of all the old remodeled hotels such as delano, gansavoort, and the rest down ocean drive. the restaurant was great ...
The hotel was nice because it was built new instead of all the old remodeled hotels such as Delano, Gansavoort, and the rest down Ocean Drive. The Restaurant was great and priced normal compared to all the other overpriced places visited while on our vacation. Clean and great staff, one of the best steaks ever! Overall a great experience with nothing to complain about except our check in was a little bit of a hassle with wrong pricing.
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