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Doubletree Inn
08/21/2010Thought they had an outdoor pool but website misleading as they show an outdoor fountain. wireless internet available in lobby area only--to connect in room direct wireless only at ...
Thought they had an outdoor pool but website misleading as they show an outdoor fountain. Wireless internet available in lobby area only--To connect in room direct wireless only at a cost of $*---Long way to lobby as this charge in room was not acceptable
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GREAT PICK
11/17/2009Conviently located, awsome staff, everything you need is there. good food and bar. the facility is very well maintained, and the room was spacious. the complimentry newspaper was a welcomed ...
CONVIENTLY LOCATED, AWSOME STAFF, EVERYTHING YOU NEED IS THERE. GOOD FOOD AND BAR. THE FACILITY IS VERY WELL MAINTAINED, AND THE ROOM WAS SPACIOUS. THE COMPLIMENTRY NEWSPAPER WAS A WELCOMED SURPRISE. I PLAN ON STAYING THERE DURING FURTURE TRIPS.
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Charged for amenities
08/26/2009Bad stuff: hotel charged for internet in room (only free internet is in cafe in lobby). no hbo movies. no breakfast included. restaurant pricey. picture on website is ...
Bad stuff: Hotel charged for internet in room (only free internet is in cafe in lobby). No HBO movies. No breakfast included. Restaurant pricey. Picture on website is not the pool, it's a fountain. Balcony had pigeons pooping all over it so we couldn't use it. Half of treadmills in workout center did not operate. Parking spaces very small. Good stuff: Room clean, good housekeeping staff. Gave us a room with a foldout couch when our plans changed to include a third person. Nice workout center, pool and whirlpool.
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EXCELLENT
07/18/2009Wonderful hotel. located near everything. staff friendly and helpful. rooms big, clean and comfortable. this is the only place to stay in colorado springs!
Wonderful hotel. Located near everything. Staff friendly and helpful. Rooms big, clean and comfortable. This is the only place to stay in Colorado Springs!
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Mislead and Disappointed
06/30/2009My husband and i decided to stay at this hotel because of the great reviews, location, amenities and reputation that doubletree hotel has to offer. while checking-into the hotel, ...
My husband and I decided to stay at this hotel because of the great reviews, location, amenities and reputation that Doubletree Hotel has to offer. While checking-into the hotel, the gentleman at the front desk was friendly. We proceeded to our room, tired and ready to relax after a very long day of traveling. Immedietely upon entering our room our eyes wandered over to this filthy couch next to the bed. On the floor in front of the couch was bad as well. We looked in the bathroom and there was urine on the toilet and hair on the floor. We stepped outside to take a breath of fresh air trying to decide if we should confront the front desk or not. The noisy highway was there and a smelly swamp. Too embarressed to make a scene but frustrated that we are paying a lot of money to stay somewhere you cannot sit down or take your shoes off, we unfortunately did not make a complaint at the front desk. Instead, we left our room to avoid any confrontation- which was a HUGE mistake on our behalf.
