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Doubletree By Hilton Grand Hotel Biscayne Bay
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from $101.83 USD
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Reviews
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my birthday stay
02/14/2011Very nice place. no hidden costs surprises here. charges for parking, internet and extras were listed on their website. 10 min drive at most to south beach. great staff, even ...
Very nice place. No hidden costs surprises here. Charges for parking, internet and extras were listed on their website. 10 min drive at most to south beach. great staff, even the valet, clean room and no issues. would defintely go again
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Help was great!!
02/04/2011Help was great,although we needed alot of it.first of all 70% of the hotel are residents, so the room we had still had dishes in the dish washer. ...
Help was great,although we needed alot of it.First of all 70% of the hotel are residents, so the room we had still had dishes in the dish washer.There we're closets full of personal items,and we had no towels,and had to call the cable guy to fix the t.v.,and besides it being to expensive for what we recieved it was GREAT!! Bring your tip money everyone wants something for nothing.
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DoubleTree Hotel in Miami - OK
06/28/2010It is a nice enough hotel, but there were no drawers to hold clothes, no refrigerator or microwave to use. you have to pay for everything, parking each day, things ...
It is a nice enough hotel, but there were no drawers to hold clothes, no refrigerator or microwave to use. You have to pay for everything, parking each day, things in frig (no room for your own food), snacks in room. And housekeeping did not come in a timely manner, one day they didn't come until 7:00 that night and I had to ask them to come and one day they didn't make one bed. The pool area is nice, but personnel people weren't very friendly.
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grand hotel experience on 5/15/10
06/05/2010Room was very nice , staff was friendly and helpful, however the air conditioning in the room quit working at approx. 7 pm and it was almost 10pm before we were ...
room was very nice , staff was friendly and helpful, however the air conditioning in the room quit working at approx. 7 pm and it was almost 10pm before we were moved to a condo that actually had air, which in my opinion was something that should have been done immediately. we also found some little red ants in the room which made us wonder about how clean the room actually was, although i must admit i saw nothing that indicated the room had not been cleaned properly. we were told that the hotel would make it "right" with us but as of this writing i have seen no action by this establishment to make it "right" in conclusion, because the staff was so friendly and professional i can not help thinking my experience was an anomaly and not the norm and would probably give them a second chance
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NOT CLOSE ENOUGH TO SOUTH BEACH
04/27/2009Not close to south beach . driving its a good 15min with no traffic. good thing about the hotel was that you could walk about a block down to the bus ...
NOT CLOSE TO SOUTH BEACH . DRIVING ITS A GOOD 15MIN WITH NO TRAFFIC. GOOD THING ABOUT THE HOTEL WAS THAT YOU COULD WALK ABOUT A BLOCK DOWN TO THE BUS STATION AND TAKE THE ""S"" BUS TO SOUTH BEACH(NOT SAFE AT NIGHT) BUT IT TOOK ME 25MIN ON THE BUS TO GET THERE.THE CABS ARE $22 TO THE AIRPORT THE AIRPORT IS ABOUT 15 MIN AWAY.ROOM SERVICE IS REALLY EXPENSIVE.THERE IS NOTHING AROUND THE HOTEL TO DO OR EAT EXCEPT FOR WHAT IS INSIDE THE HOTEL .THE HOTEL PUT A HOLD OF $50 ON MY CARD EVEN THOUGH I DID NOT USE ANYTHING IN THE ROOM AND PRE-PAID FOR EVERYTHING THRU TRAVEL WEBSITE.FRIDGE IN ROOM IS ONLY OPENED IF YOU USE IT AS A MINI BAR SO NO FRIDGE IS AVAILABLE THE ICE MACHINE IS NEAR ELEVATOR TOO FAR OF A WALK!!!THE RESTAURANTS AND THE COUPLE OF STORES THAT THEY HAVE ARE EXPENSIVE AND SELL MOSTLY OVERPRICED UGLY STUFF!!!RESTAURANTS IN THE HOTEL ARE OVERPRICED,THERE IS A SMALL DELI IN THE HOTEL BUT THAT IS EXPENSIVE TOO AND THE FOOD IS NOT GOOD EITHER.THE ROOMS ARE ALL OUTDATED WITH FURNITURE THAT THE HOTEL MNGR CLAIMED WAS A BEACHY AND UPDATED LOOK,NOT AT ALL THEY WERE DISCOLORED AND ALL SCRATCHED!!!THE BED WAS VERY COMFORTABLE,THE BAY VIEW WAS VERY PRETTY,THE HOUSEKEEPING WAS VERY GOOD!! AND THE ROOM WAS VERY COMFORTABLE AND BIG.MAKE SURE TO ASK FOR A ROOM NEAR THE ELEVATOR OTHERWISE PLAN TO WALK ABOUT 1/4 MILE TO GET TO THE ELEVATORS.THE POOL WAS OK,CLEAN.NEVER USED IT!!THERE IS A NICE BAR DOWNSTAIRS OUTSIDE IN A PATIO AREA WITH PLACES TO SIT AND THE BAY RIGHT IN FRONT OF YOU,THAT WAS NICE!HOTEL CONNECTS TO THE MARRIOTT NEXT DOOR WHICH SHARES THE FACILITIES/RESTR CONCIEGE TOUR OF MIAMI WORTH IT!!!NO BREAKFAST INCLUDED!!
