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Horrible Experience
12/03/2009The heating dedn't work in our room,. we call they dedn't fix it. instead they drop off a small heating (thing) do to that we end ...
the heating dedn't work in our room,. we call they dedn't fix it. Instead they drop off a small heating (thing) do to that we end up getting really sick, including my daughter who is 8 years old, the 3 days that we stay in the hotel of omaha nebraska the room was freezing . Well thanks to that we still really sick, plus more stuff about the service, but o well that just show us not because is expensive is going to be good. We will never go back there, horrible experience.
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beautiful
01/28/2009This is the most beautiful hotel i have ever stayed in. it is the epitome of cleanliness. the rooms smell like jasmine and the artistry is so stunning it would ...
This is the most beautiful hotel I have ever stayed in. It is the epitome of cleanliness. The rooms smell like jasmine and the artistry is so stunning it would leave monet yearning for more. I cannot find words to describe how impressed I was with this magnificent dwelling place. With thanks, from the bottom of my heart.
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Disappointing
01/01/2009Stayed new year's eve and it was disappointing, overall. while the bed was very comfortable and the room was clean, the bath/shower fixtures needed replaced and were difficult ...
Stayed New Year's Eve and it was disappointing, overall. While the bed was very comfortable and the room was clean, the bath/shower fixtures needed replaced and were difficult to operate, the tub did not drain, and the toilet ran excessively. The room was stifling warm, even with the thermostat turned off. We slept with the window open all night and the 20 degree air from outside made it only tolerable inside. The hotel was full, so the next morning the manager offered a free breakfast, but we could not stay. My guess is that this room was for one-night guests ... complaints walk out the door the next morning and they don't have to fix the problems. I would not spend this kind of money to stay here, again.
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Very Impressed!
12/02/2008We normally sleep on sleep number beds, so have a difficult time staying at most hotels. however, the beds at this hotel were wonderful. slept so well. they also have ...
We normally sleep on Sleep Number Beds, so have a difficult time staying at most hotels. However, the beds at this hotel were WONDERFUL. Slept so well. They also have a shuttle service that took us down to the Holland Performing Center for a concert....free of charge! Parking is in a secure garage at no extra expense. Breakfast is not free, however, the breakfast buffet was reasonable, and had fresh fruit, eggs, bacon, waffles, muffins, etc. When we checked in, they offered us fresh, chewy, chocolate chip cookies! Everything was very clean and quiet....even with a full hotel. Did not use the pool. It's on the 4th floor, so it's rather small. No hot tub available.
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Great Choice
10/20/2008Hotel was very good.front desk was helpful and room was excellent.very comfortable and clean.
Hotel was very good.Front desk was helpful and room was excellent.Very comfortable and clean.
