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unhappy customer
02/05/2011This hotel had a lot to like about it. the room was nice and very orderly but the staff was something different. when i arrived they didn't have a ...
this hotel had a lot to like about it. the room was nice and very orderly but the staff was something different. when i arrived they didn't have a room for me after having my reservations for a calender week. then the food was over priced and not flavorful, nothing that was served had any seasoning. after that the room service providers didn't speak english and disreguared the do not disturb sign, and attemped to clean around me while asleep. very unnerving!!! wish the staff was a little politer and organized.
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Close to Airport
06/06/2010Great location - close to airport - friendly staff, nice rooms, adequate ammenidities. definately would stay again - not a lot of places to eat \ drink within walking ...
Great location - close to airport - Friendly staff, nice rooms, adequate ammenidities. Definately would stay again - Not a lot of places to eat \ drink within walking distance
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Excellent Service
02/11/2010This hotel was very good with wonderful friendlyy,helpful staff. the room was very clean &the restaurant was far more than expected with tasty food.
This hotel was very good with wonderful friendlyy,helpful staff. The room was very clean &the restaurant was far more than expected with tasty food.
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Dissapointing stay
10/11/2007Bathroom not as was clean as it could have been. hair that was on floor when we checked in was there the next day after maid left, had to remove ...
Bathroom not as was clean as it could have been. Hair that was on floor when we checked in was there the next day after maid left, had to remove myself.toilet paper was nearly empty when checked in and not restocked unil completely empty,
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WARNING TO ALL TRAVELERS!
09/13/2007My husband and i flew in from california and arrived in the evening at the hotel. upon arrival the parking wasn't too bad but the front desk staff was ...
MY HUSBAND AND I FLEW IN FROM CALIFORNIA AND ARRIVED IN THE EVENING AT THE HOTEL. UPON ARRIVAL THE PARKING WASN'T TOO BAD BUT THE FRONT DESK STAFF WAS DRESSED INAPPROPRIATELY AND WASN'T VERY FRIENDLY. SHE WAS QUITE RUDE AND I WAS CHARGED $* MORE FOR INCIDENTALS THAN THE GENTLEMAN THAT CAME IN A COUPLE MINUTES AFTER US. WHEN I ASKED WHAT THE DIFFERENCE IN PRICE WAS FOR US VERSUS THE MAN NEXT TO US SHE GAVE ME A DIRTY LOOK AND SAID" THE PRICE IS $*. " WHEN WE ENTERED THE ROOM THE LIGHT WAS NOT WORKING CORRECTLY WHICH CAUSED A HASSLE TO WALK THROUGH A DARK ROOM WITH LITTLE WALKWAY SPACE. THE ROOM WAS CLEAN AND DECORATED NICELY BUT EXTREMELY SMALL. THE PHONE NEXT TO THE BED HAD A BROKEN PHONE CORD WHICH PREVENTED BEING ABLE TO USE THE WAKE UP CALL SYSTEM EFFICIENTLY. WE USED THE DESK PHONE TO CALL FOR THE WAKE UP CALL BUT THE NEXT MORNING WE WERE CALLED APPROX 10-15 MINS LATE. THE AMOIRE CABINET THAT HELD THE TV WAS MADE TO BE ON THE OPPOSITE SIDE OF THE ROOM SO WHEN YOU WALK PAST IT, THE DOORS WERE IN THE WAY OF THE WALKING PATH. WHEN WAKING UP IN THE MORNING THE SPACE WAS SO SMALL THAT WHEN I GOT OUT OF BED I ALMOST HIT THE WALL DUE TO IT BEING SO CLOSE TO THE BED. I WAS SHOCKED AT THE QUALITY OF THIS HOTEL AND THE STAFF THAT WAS RUNNING IT. I WOULD NEVER STAY THERE AGAIN. I WAS PRACTICALLY IN TEARS OVER ALL OF THE DISAPPOINTMENTS. SAVE YOUR YOURSELVES AND YOUR POCKET BOOK AND FIND A HOTEL THAT YOU DESERVE TO STAY IN.
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