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Totally disappointing
01/05/2009The best part of our stay here were the airport shuttle drivers. we didn't get a car this trip which was good because though parking here is listed free, ...
The best part of our stay here were the airport shuttle drivers. We didn't get a car this trip which was good because though parking here is listed free, it's 8$ a day. As an aside, they tac gratuity onto every room service bill no matter the total, a fact the first two waitresses neglected to mention. Guess they need to make a buck where they can. The hotel's decor is ancient. In keeping with the era, they use cleansers that gave our first room the stench of that powder you throw on vomit and our second a throat closing bleach parfume. Gack! Found various things in the room; plastic cup, bag, etc... nothing gross but enough to know the room wasn't cleaned well. The shower was fun. Clean enough to stand in, the water temperature was totally unstable and the water shut off completely 3X, during the course of one shower. Most of the staff acted completely spaced out or as if we were interrupting their lunch if we needed help. We had one very helpful person, but that was it and we were here for four days! When we called for a late check out, the snippy counter agent said, ""the latest we can do is 1"". Regular check out is at 12... not so late ! I told her my husband had the flu and we were checking out at 2 - period! We were in town for a family wedding and found out that other relatives who had called to book by phone decided not to go with the Embassy because they received such rude treatment over the telephone! So I guess this time the internet was a curse instead of a blessing...
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Downtown Omaha
11/04/2008The hotel has a great location next to the old market area of omaha. nice features include the free cocktail hour, a great cook to order breakfast, and an airport ...
The hotel has a great location next to the Old Market area of Omaha. Nice features include the free cocktail hour, a great cook to order breakfast, and an airport shuttle. Very nice facilities and the rooms are large with very comfortable beds. I would stay again at this hotel.
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Exellent location to the Old Market
04/06/2008This is the place to stay if you want to walk to the old market. it is a little pricey but worth it in my opinion. it is a beautiful ...
This is the place to stay if you want to walk to the Old Market. It is a little pricey but worth it in my opinion. It is a beautiful hotel with friendly people. Free cocktail hour in the evening and a full cook to order breakfast in the morning.
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Wonderful Stay!
06/26/2006Convenient location for visiting omaha as a tourist or for the 1st stay! courtesy shuttle and valet staff a big plus! hotel was very clean and quiet even though we ...
Convenient location for visiting Omaha as a tourist or for the 1st stay! Courtesy shuttle and valet staff a big plus! Hotel was very clean and quiet even though we were there for the College World Series and hotel was full.
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The Best in Omaha
05/04/2006This is another beautiful john q. hammonds property. the waterfalls and streams running throughout the lobby are soothing and relaxing...and that's just the environment. the staff is remarkable - ...
This is another BEAUTIFUL John Q. Hammonds property. The waterfalls and streams running throughout the lobby are soothing and relaxing...And that's just the environment. The staff is remarkable - every member, regardless of position is focused on how they can not only please but delight their guests! I've hosted several meetings, including an international conference here, and ALWAYS get rave reviews from my participants. Whether you stay here for business or pleasure, you can be confident that your stay will be wonderful!
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