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Extended Stay America Cincinnati-florence
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from $51.99 USD
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Reviews
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Not good
01/22/2011Upon entering th eroom with my wife, we did have to turn up the heat a little, not a problem at all, i understand when no one is in the ...
Upon entering th eroom with my wife, we did have to turn up the heat a little, not a problem at all, I understand when no one is in the room you do not need to burn electric on high. About two hours after checking in we used the bath room for the first time, when we tried to flush the handle was broken and just fell off. I called the front desk and told them we a broken bathroom, she thought i ment it was stopped up and siad there was no maintence worker in the eve shift, but they had a plunger or what ever else I need to fix it if I would like to do it myself. I travel often between Ky and Canda and have never had the hotel i was staying at invite me to fix my own problems in the room. I told her it was the handle and maybe it would be better to just have another room. They finally found a room to move us to. After getting the key and going to the room, the heat was turned all the way off. The outside temp was about 10 degrees adn so was the room. After turning on the heater (which only had low fan working) it was about an hour before we could take out coats off, and laying in bed with our clothes on another hour or so to be able to get our night clothes on.
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Poor Value For the Price
07/21/2009Still have small tv's, all unprogrammed without full cable. internet is terrible, low signal strength, can't watch videos. not worth what they are charging.
Still have small TV's, all unprogrammed without full cable. Internet is terrible, low signal strength, can't watch videos. Not worth what they are charging.
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Okay stay.
10/15/2008The hotel is located in a nice area with lots of places to eat, shop, etc. extended stay is pretty basic, but clean and comfortable. okay for one night, or ...
The hotel is located in a nice area with lots of places to eat, shop, etc. Extended Stay is pretty basic, but clean and comfortable. Okay for one night, or if you are on a budget and need to stay somewhere for several nights, but don't have a lot of money to spend. Staff were pleasant and helpful. You need to ask for amenities, like coffee, shampoo, etc. They are available and cheerfully given, if you ask. There are no hairblowers in the bathrooms.
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Wouldn't stay there again
09/05/2008This is the second time we stayed at the extended stay america and were very disappointed with our room and service. when we arrived we were greeted by a group ...
This is the second time we stayed at the Extended Stay America and were very disappointed with our room and service. When we arrived we were greeted by a group of very upset customers. The hotel clerk had become very frustrated so by the time she took care of us, we did not have the most pleasant person. The first night we were in our room we had someone trying to enter our room. Two minutes later the front office was contacting us to find out who we were and why we were in that room. Apparently they booked two different customers to the same room. I was not happy that we had to go to the front desk at that time of night to prove they had given us our room. We also had an issue with ants being everywhere in our room. The room I felt was not very clean, (sticky tables and counter top in the kitchen area). We travel to this area frequently and I don't think I will spend my money again at a place that is so disorganized and unfriendly.
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No shampoo
04/24/2007As a quick level of service from this hotel, there is no shampoo. they do have a little kitchenette, with dishes and silverware, a nearly full-size fridge, microwave, stove ...
As a quick level of service from this hotel, there is no shampoo. They do have a little kitchenette, with dishes and silverware, a nearly full-size fridge, microwave, stove top and oven.
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