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enjoyable stay
05/27/2011Wonderful hotel, in town for isu graduation, great staff, clean rooms, just a great overall experience. nice breakfast variety as well. thank you great ...
wonderful hotel, in town for ISU graduation, great staff, clean rooms, just a great overall experience. Nice breakfast variety as well. Thank you great job
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Will not stay there again
09/14/2010Stayed two nights. on the morning following night one the maids did not place fresh towels in room after removing dirty ones. they also turned up the a/c so ...
Stayed two nights. On the morning following night one the maids did not place fresh towels in room after removing dirty ones. They also turned up the A/C so that is was in the mid 60's in the room. The breakfast was closed an hour early and when asked about this the management denied the times and claimed that we were wrong - very rude. Had to be shown proof of the hours by showing the literature that was in the room. Then they were still very rude. When told they were rude they argued and became belligerent. Will never stay there again.
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Not up to my standards
08/03/2010We arrived after 8 on a sunday evening and the garbage outside the front door was full and had a bag of garbage next to the main trash can. we ...
We arrived after 8 on a Sunday evening and the garbage outside the front door was full and had a bag of garbage next to the main trash can. We walked in the lobby and it had a funny order and the furniture was dated. We entered our room and it smelled. My guest also commented that the room smelled. The light fixture in the bathroom was filled with dead bugs and the ceiling vent was filled with gunk. The window in the hallway was filled with dead bugs. At breakfast, the trash needed to be emptied as well. There were no fill lines on the waffle cups so there was a pile of batter around the waffle maker. For $* more, I would stay across the street
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Here's a fair warning to anyone that stays here... Beware...
05/12/2008Nice place, however after having a run in with the gm, m g, i'll refuse to go back there and will tell everyone i know not to go there ...
Nice place, however after having a run in with the GM, M G, I'll refuse to go back there and will tell everyone I know not to go there either. Having been employed by Marriott for near 10 years it's been ingrained in me to clean up your own messes when you're on the road, to treat it like your own house. Always think, "Would I do this in my own house?" If the answer is no, then you don't do that, respect it as if it were your own. I KNOW the housekeepers appreciate that. So we were there for two days, we didn't eat in the room we always went out, most of the time was spent treating the girls and the girlfriend to things I don't get to do since I hardly ever get to see them. I get a call today saying that he would not allow me to come back since the room was a mess the last time I stayed there, WTF? Nothing was eaten in the room, one of the beds wasn't even slept in, it was used to open up presents for the girls. I cleaned the room before I left, (Including the wrappings from the presents) as I've always done. He even went to the length of calling my GM, (I'm a Front Desk Manager) and telling him that I was going to be blacklisted for "Leaving the room a mess" I would hate to see what they do to people that leave towels on the floor, or heaven forbid something outside of a trash bin! If you treat people this horribly who are in your field just how do you treat your employees, or guests? I'll be staying somewhere else, where they may actually respect people. Shame
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First impression
09/03/2007Brand new property so it's still in very good shape and the rooms are clean. as typical of hotels in this price range, paper thin walls. rooms are decent ...
brand new property so it's still in very good shape and the rooms are clean. as typical of hotels in this price range, paper thin walls. rooms are decent size and the double queens is very nice. room has a fridge and microwave. stayed twice; first room had a nice flat screen TV, and 2nd room did not. convenient location
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