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Southern Hospitality on the East Coast
08/21/2010Quality was evident in the little things - the cold water dispenser in the lobby during 100 degree weather, the aveda products in the bathroom, the quick and courteous attentiveness of ...
Quality was evident in the little things - the cold water dispenser in the lobby during 100 degree weather, the Aveda products in the bathroom, the quick and courteous attentiveness of the front door crew - valets, bell hops and "traffic controllers". The coffee/bar inside the front entrance created a welcoming, convenient and casual place for business-conference attendees to network after meetings, as did the lounge off the meeting room lobby. Like hotel meeting rooms everywhere, the air conditioning had a tendency to work overtime, but apparently someone at the hotel was paying attention to the guests' discomfort and adjusted the temperature - kudos! Only down side - the bed was so comfortable, we didn't want to get up to tend to business!
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