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A 3 Star Hotel By An Airport
01/01/2011I stayed in this hotel on christmas eve. on the christmas day, everything in the area was closed. the hotel staff came to rescue by providing some personal items that ...
I stayed in this hotel on Christmas eve. On the Christmas day, everything in the area was closed. The hotel staff came to rescue by providing some personal items that were urgently needed for which I am thankful to the hotel staff. The room would have been better to sleep if the window drapes could be closed to not let light in from the outside parking lot. Consider this my suggestion for improvement.
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Does not meet the standards that Holiday Inns ussally have
11/08/2010When we arrived at the hotel at 7:30pm, we were told that they had a lot of groups check-in and did not have a room with two double ...
When we arrived at the hotel at 7:30pm, we were told that they had a lot of groups check-in and did not have a room with two double beds that we had reserved. The only a room available was a room with a king bed and a sleeper sofa. The room was not cleaned yet (7.30pm) so we had to wait while it was being cleaned. While we waited the desk clerk comp a meal at Casey's Grill their onsite resturant. The service was extremely slow... even though they were not busy, after twenty five minutes we were finally waited on, then it tooked another twenty five minutes to get our food. We were finally able to get checked in around 8:50pm, when we arrived in the room, the heating/air cond. system was not working. The room was cold and it was going to be cold that night; the tv remote not working, and there was a bulb burned out in the lamp on the desk. We contacted the front desk and they promply sent someone up to fix the heating/air cond. system and the remote. When we went to take a shower in the am, there was no hot water in the shower or the sink in the bath. The over-all appearance of the room was clean, and we were not really bothered by noise from airplanes. However there much nicer hotels in Charlotte, and I would not stay here again, or reccommend it to anyone, and would have to give it a two star rating at best.
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Hospitality goes a loooong way!!!
07/18/2010The holiday inn @ charlotte was very attractive to the eye upon entering this establishment. we were visiting due to a family reunion. i was very pleased with the hospitality. it ...
The Holiday Inn @ Charlotte was very attractive to the eye upon entering this establishment. We were visiting due to a family reunion. I was very pleased with the hospitality. It was second to none. As I informed the front desk attendant, we did not have toilet tissue and we thought our clock was set for the correct time, however it was not and we ended up at a breakfast engagement almost 2 hours early!!!!!! Not happy at all at the time. However, because the hospitality was so outstanding, I can honestly say that it brought my total review of our stay at the Holiday Inn up to a B plus. I would definitly stay there again because we were treated very politely and with tremendous southern hospitality. Thanks, Kim
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Newly Renovated and I can tell!
01/26/2009I stayed at the holiday inn near the airport last week on business. to be honest i didnt think it was going to be that nice but i was pleasantly ...
I stayed at the Holiday Inn near the airport last week on business. To be honest I didnt think it was going to be that nice but I was pleasantly surprised! It was extremely clean, comfortably and you could tell it had been recently renovated. I tried their restaurant out for dinner and the food was great. I also had a couple of drinks in the huge bar area! I would definitely stay again- what a perfect location for flying in and out of the airport!!
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Bright and Loud!
10/21/2008If you must stay here try to get a room above the second floor. the curtains do not close, so at night the lights from the parking lot made the ...
If you must stay here try to get a room above the second floor. The curtains do not close, so at night the lights from the parking lot made the room bright enough to read in. The plumbing is also very noisy and gurgled throughout my stay. The front desk was completely unable to help me with directions to the conference center or even point me in the right direction. I will not stay here again.
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