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Dirty and Clogged Tub
06/15/2010Family adn i returned from park to clogged tub with lots of dirty looking hair in it, sink...same thing, carpet was nasty with something that looked smudged in various ...
Family adn I returned from Park to clogged tub with lots of dirty looking hair in it, sink...same thing, Carpet was nasty with something that looked smudged in various places. Called front desk to inform them and got a response of
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Great Hotel
05/08/2009At first i was skeptical because of some previous reviews, but the location won out. the hotel was great! clean, friendly staff and easy access to i-95. there are ...
At first I was skeptical because of some previous reviews, but the location won out. The hotel was great! Clean, friendly staff and easy access to I-95. There are several restaurants nearby. We will use this hotel again!
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DID NOT GET WHAT I RESERVED!!
08/12/2008Tried to reserve two rooms online and had a problem with one of the rooms. called hotel and confirmed the online reservation (2 queens non-smoking) and reserved the other ...
Tried to reserve two rooms online and had a problem with one of the rooms. Called hotel and confirmed the online reservation (2 queens non-smoking) and reserved the other room (2 queens with sleeper sofa, non-smoking) via telephone with reservation clerk. Received confirmation number for online booking and confirmation number from reservation clerk. Arrived at hotel with my sisters and their families and was told that I reserved 1 King bed with sleeper sofa and 2 queens non-smoking. I was also told that the confirmation that was given to me was for 1 King bed. I told the front desk clerk and the assistant hotel manager that I would not have reserved 1 King bed based on the adults that had to share that room. The non-smoking room with 2 queen beds smelled like an ash tray. Needless to say, the smell did not help my neice's asthma any. The desk clerk sprayed the room with air freshner and took the can back to the front desk. She stated that she could not leave the can in the room because they only had one (small) can. The room with the 1 King bed had 4 small full-size pillows with no pillow cases. I had to call front desk for pillow cases. There also were no pillows for the sleeper sofa. One cot was offered because that was all that could fit in the room. The hotel was booked and no other room could be offered, nor any type of discount or apology. I was told that it was no way that they could look up the person's name that made my reservations. What could have been a wonderful trip was ruined behind the hotel reservations. Never again!
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Great Stay
07/17/2008I loved the stay at the holiday inn express suites north. they were spacious, clean, and very nicely furnished. the hotel staff was very friendly and will to help out ...
I loved the stay at the Holiday Inn Express Suites North. They were spacious, clean, and very nicely furnished. The hotel staff was very friendly and will to help out in anyway that they could. Even giving directions to a great restaurant! The hotel was very quiet. You couldn't hear a soul in the rooms next door. You feel as if you are the only one on the floor!! Even though it is near the interstate, you can't hear anything from the street around you. I would recommend this hotel to anyone and I will definitely be staying there again.
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After Kings Dominion...
06/16/2008Chose this hotel after our visit to kings domion. we got a suite that exceeding my expectations. we had two beds and a pull out couch which accomidated my family ...
Chose this hotel after our visit to Kings Domion. We got a suite that exceeding my expectations. We had two beds and a pull out couch which accomidated my family of 5.5 very well. We even had 2 seperate TVs. Hotel was very clean and beautiful. It was close to Kings Dominon and easy to find. There were also several food places within walking distance. The gas station was located right in front of the hotel and we were about .5 miles from I95. I would recommend this hotel if quality is a biggie for your family.
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