Holiday Inn Exp Suites Custer
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from $101.00 USD
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Reviews
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GREAT STAY
09/12/2010Everything about our stay was wonderful!
EVERYTHING ABOUT OUR STAY WAS WONDERFUL!
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New and Clean
07/17/2010This hotel sets the standard of how every holiday inn should try to be. it is clean, smells good, has a great staff and has beautiful landscaping around the building. ...
This hotel sets the standard of how every Holiday Inn should try to be. It is clean, smells good, has a great staff and has beautiful landscaping around the building. They were booked solid each day we were there and yet they provided personal service that never felt rushed or rude. Our room looked out onto the north side where they have installed a waterfall into the side of the mountain. The sound of it was very relaxing when we opened our window. I've stayed at several other Holiday Inns before that were horrible, so I didn't have high hopes for this one, but it was so nice it really surprised me.
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Holiday Inn Express, Custer, SD
07/12/2010We were very happy with the hotel. actually surprised with how nice it was for the price. the room was clean, spacious. our rollaway was brought up to us quickly. ...
We were very happy with the hotel. Actually surprised with how nice it was for the price. The room was clean, spacious. Our rollaway was brought up to us quickly. Any other requests were handled immediately. The breakfast was much better than we have experienced elsewhere. Hot dishes along with continental it was very nice. The pool and hot tub was clean. Did run out of towels but as soon as someone called the front desk, it was handled. Really, we had no complaints, very happy. Quiet. No one running down the halls.
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The lost art of customer service is alive here
07/02/2010The front desk clerk was a little bit distracted answering phone calls when i checked in, but when i got to my room she called to apologize! and ask if ...
The front desk clerk was a little bit distracted answering phone calls when I checked in, but when I got to my room she called to apologize! and ask if I needed anything. Really nice, unexpected touch. Rooms are on par with another hotel I stayed at the night before. HUGE bathrooms with soaking tubs are a welcome site after a long day of riding the Mickelson trail. Custer is a great location within the Black Hills - easy drive to Mt. Rushmore and a good pizza place downtown. Looking forward to staying here again!!
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EXCELLENT
02/09/2010The staff was courteous and helpful. the room was nice and comfortable. the continental breakfast was great with lots of choices - even for a picky 2 year old. the swimming ...
The staff was courteous and helpful. The room was nice and comfortable. The continental breakfast was great with lots of choices - even for a picky 2 year old. The swimming pool was nice and family friendly. Even though it is a bit of a drive to the Rapid City attractions, it is only a short drive to Crazy Horse, Mt. Rushmore, and Custer State Park. Definitely would stay again!!! We stayed at an AmericInn in Rapid City after staying at the Custer Holiday Inn Express and we wanted to come back to the Holiday Inn - a much higher quality place for about the same price.
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