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Good rooms
02/05/2011We were there for the gem show and the rooms were as ...
We were there for the Gem Show and the rooms were as advertised
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Great time can not wait to return
05/27/2010We stayed for 5 days and the service was terrific. the staff went out of their way to make our stay relaxing. they are family friendly the kids loved the ...
We stayed for 5 days and the service was terrific. The staff went out of their way to make our stay relaxing. They are family friendly the kids loved the large water fall in the main lobby. Everyone from the front desk to housekeeping always had a smile. Very clean well maintained easy to get to and from any part of the city that you need to be at. The service was way above what we expected. The resturaunts had a wide selection of food and service was always with a smile. If you choose to visit Tucson make the Holiday Inn Hotel Suites Tucson Airport North the place for you. The pool area was always clean. Can not wait to return.
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Not at all as expected.
02/18/2010I don't recall ever staying in a hotel that was quite this bad. the pool area looked great, the lobby was fine. the bathroom looked as if it really ...
I don't recall ever staying in a hotel that was quite this bad. The pool area looked great, the lobby was fine. The bathroom looked as if it really needed to be cleaned, especially the toilet. We brought this to their attention, and the next day it still looked the same. I thought maybe that was all the cleaner they could get it. After another day the toilet really needed a cleaning, but when we returned we saw that nothing had been done. Also the towels were still strewn about and the wastebasket full. (The bed was made, so we knew someone had been there.) We talked to them a second, third, and fourth time before the toilet was finally cleaned. In my opinion that is not acceptable. We were told that since we had paid in advance on Travel online, there was nothing they could do to compensate us. All we wanted, was to have the bathroom cleaned the first time we asked.
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Old, musty hotel
12/31/2009We stayed one night and couldn't stay any more. the rooms are old, musty, run down. this hotel is about 10 years past due for an upgrade.
We stayed one night and couldn't stay any more. The rooms are old, musty, run down. This hotel is about 10 years past due for an upgrade.
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No way a 3.5 star hotel
12/17/2009This is a very old hotel. until they put $$ into renovation, this hotel should be rated 2.5 stars. old, musty rooms. i don't mean to be rude, but ...
This is a very old hotel. Until they put $$ into renovation, this hotel should be rated 2.5 stars. Old, musty rooms. I don't mean to be rude, but they really need to update the place.
