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Yay Houston!
03/27/2011My first visit was heavenly - the room is perfect, the staff polite, the exercise room is well equipped. we're on an extended trip so i needed laundry and they ...
My first visit was heavenly - the room is perfect, the staff polite, the exercise room is well equipped. We're on an extended trip so I needed laundry and they have both a coin operated facility and valet laundry. The hotel is very well maintained and geared to the business traveler. Breakfast was simply wonderful with fluffy croissants and delicious coffee. Many many thanks!
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Do NOT stay here!
10/17/2010I've stayed several times here, but my last stay at this hotel was horrible. breakfast buffet was inedible - a grease-filled tortilla cheese mess and greasy link sausages. i ...
I've stayed several times here, but my last stay at this hotel was horrible. Breakfast buffet was inedible - a grease-filled tortilla cheese mess and greasy link sausages. I had complaints about lack of customer service and no one here, including the manager, seems to be interested in keeping customers happy. Hotel does not seem to be maintained well - in past visits, the keycard did not work in side door entrances, and I was given a room with no A/C. There was a break-in which damaged a car while I was there one weekend. I would expect better from Hilton and will never stay at this hotel again.
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