Reviews

• Awesome hotel

  Submitted on: 10/03/2009

  The staff was great and the room big and spacious... rare for europe. after a snafu by travelocity on my reservation... and no help from customer service... the hotel proprietor ...

  The staff was great and the room big and spacious... rare for Europe. After a snafu by Travelocity on my reservation... and no help from customer service... the hotel proprietor contacted me personally and fixed the problem. They are also on top of what is happening in the area: gave great dinner recommendations, and a great tip on the local wine festival. Definately recommend this hotel!

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• This hotel is the best deal in Florence.

  Submitted on: 11/26/2008

  I stayed at this hotel with 3 friends in october 2008. our rooms were large, clean, and beautifully situated, breakfast was continental, served in a cheery, clean room. best of ...

  I stayed at this hotel with 3 friends in October 2008. Our rooms were large, clean, and beautifully situated, breakfast was continental, served in a cheery, clean room. Best of all, the people running the hotel are wonderfully friendly and helpful; they directed us to great restaurants, secured tickets for us, got us on a fabulous tour of Siena and the Chianti countryside. The hotel itself is perfectly situation a block from the Ponte Vecchio and easy walking distance to all the great sites of Florence. With all that, it is extremely reasonbe in price. I don't know what ax the other reviewer had to grind, but we would all return to the Alessandro in a heartbeat and recommend it without reservation.

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• A Nasty Experience

  Submitted on: 08/25/2006

  The room was filthy. dust balls were hanging from the walls and blowing out the ac. jalousie above tub was broken in the open position. breakfast was next door and ...

  The room was filthy. Dust balls were hanging from the walls and blowing out the AC. Jalousie above tub was broken in the OPEN position. Breakfast was next door and was not edible. Room had bugs flying and crawling. Carpet was stained and grimey. Sliding doors would not lock properly, causing me to feel unsafe all night. TV had no cable and only fuzzy reception. I would rather sleep in my car!!

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