Reviews
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Would stay there again
03/07/2011Everything was ok with our stay. the hotel is just off i-35 but our room was toward the back and there was no highway noise. everything was clean and ...
Everything was OK with our stay. The hotel is just off I-35 but our room was toward the back and there was no highway noise. Everything was clean and in good repair. I had no complaints.
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Gross and Customer Service Issues. Never booking this hotel again.
02/23/2011I booked a room here because of the affordable rates. i ordered a double bed, non-smoking room a month in advance. when we arrived at 4:30pm we were ...
I booked a room here because of the affordable rates. I ordered a double bed, non-smoking room a month in advance. When we arrived at 4:30pm we were unable to check in because the cleaning staff hadn't cleaned any rooms yet. The rooms are supposed to available at 1:00pm according to the confirmation email I received. That should have been plenty of time to have a room available. So the lobby worker took my phone number and said she would hold my double bed non-smoking room and call us when it was available to check into. So we left the hotel to explore 6th Street. I finally received a phone call at 6:30pm telling us our room was available. When we returned to the hotel at 12:00am after a night on the town, the worker at the lobby said we were LUCKY to have this room open for us as the hotel was booked full. I told her luck should have nothing to do with it as I booked my room a month in advance and came to check in at 4:30pm. She told us "That room better be good enough for you because there is nowhere else for you to go." I scoffed and told her I hoped it was too. We ended up with a SMOKING room! It stunk and there were nasty cigarrettes still on the carpet from the previous guests. The next morning I went to complain and I was told that someone else probably complained about their room so they got my Non-Smoking room. I reminded them of their 100% guarantee but was told that only applied to being guaranteed a room, not the room we necessarily ordered. So after more complaining the Manager on staff gave a coupon for a free night anywhere else.
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Good Basic Hotel
11/27/2010The staf f was friendly and attentive. the room was clean. we do not look for many "extras" when travelling.
The staf f was friendly and attentive. The room was clean. We do not look for many "extras" when travelling.
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If you want fluffy towels don't stay here.
11/08/2010Staff were friendly and accommadating. room was clean. the breakfast was ok but don't expect anything fancy. the towels were waffer thin. i guess you get what you pay ...
Staff were friendly and accommadating. Room was clean. The breakfast was ok but don't expect anything fancy. The towels were waffer thin. I guess you get what you pay for.
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NEVER NO MORE!!!!!!!!!!!!!!!!
09/26/2010My room was not ready untill a hour later. i made reservations 2 months ago. no microwave, no fridge, lights between the beds did not work. i wanted my money ...
My room was not ready untill a hour later. I made reservations 2 months ago. No microwave, no fridge, lights between the beds did not work. I wanted my money back but I had to through citires.com IT WASNT FORTH THE MONEY!!!!!!!!!!!!!!!!Housekeepers didnt speak good english. You had to walk to the lobby to use the little tiny microwave. I have stayed at other hotels same price but offer much more than this blank!!!!!!!!!!! We were told maintance was bringing a fridge and microwave never seen it.
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