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Horrible
08/09/2011Our bedding had stains on it and it took over an hour to have someone change our bedding, it took 3 trips to the front desk to get one of ...
Our bedding had stains on it and it took over an hour to have someone change our bedding, it took 3 trips to the front desk to get one of our keys to work, they had one treadmill and it was broken, one of the elevators was broken - there is only 2!,the carpets where filthy, the ice machine area was dirty, and the halls needs cleaning or updating. Never once did we hear a sorry from the front desk - the only one who apologized was the lady who changed our sheets. I would never stay here again!
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An enjoyable stay at a nice hotel.
10/03/2009I went to this hotel for a mon-fri stay in september and the place was nice looking & clean and not a lot of other travelers were there at the ...
I went to this hotel for a Mon-Fri stay in September and the place was nice looking & clean and not a lot of other travelers were there at the time, which I reallly liked. The staff was very friendly and helpful. The rooms are a good size and the beds are quite comfortable. I have read some other reviews of this hotel who had some negative things to say about the hotel, but I thought it was a good hotel for the price. The only negative I will mention is the food at the hotel restaurant is not very good. There are a number of good restaurants within walking distance, so I would stay away from the hotel restaurant if you want good food. Other than that, I would recommend this hotel to other travelers.
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Not a Great Stay
04/19/2009Only real problem with this hotel is the service...it really is lousy. put a card out for room service the night before and it was still on the door ...
Only real problem with this hotel is the service...it really is lousy. Put a card out for room service the night before and it was still on the door the next morning (I see from other reviews this has happened before). Rooms are comfortable but not outstanding; rooms are also clean. I would just rate this place as average, maybe like a 2 1/2 star hotel. Much better coffee can defiintely be found elsewhere too.
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Not happy with food services
02/16/2009I arrived at 7pm wanting a nice dinner before retiring for the evening. i was surprised to find the main restaurant closed. i was told a limited menu was available ...
I arrived at 7pm wanting a nice dinner before retiring for the evening. I was surprised to find the main restaurant closed. I was told a limited menu was available in the bar, but there was a convention in the hotel and the bar was literally packed with only one bartender and one server working. I was finally able to eat after 9:30pm! I placed the breakfast order placard on the doorknob at 11pm, so I could have breakfast in my room the following morning. 20 minutes after the breakfast should have been delivered, I opened the door to find the placard was still hanging on the knob - never collected overnight.
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Great Place to Stay
10/30/2008The hotel was conveniently located within walking distance of historic sites and great restaurants. visited the hotel restaurant too - the food was good and the service was great! they provided ...
The hotel was conveniently located within walking distance of historic sites and great restaurants. Visited the hotel restaurant too - the food was good and the service was great! They provided a free shuttle to our event at the Civic Theatre. The room/bathroom was very clean. Bed was comfortable with lots of pillows - a great overall experience. I would go back again.
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