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Important Hotel Information
- Please note that there is a 15 per night, per room resort fee (recovery fee), which will be collected directly by the hotel at check-in. This fee includes use of the following: wireless Internet, airport shuttle, local phone calls up to 15 minutes and cocktail hour.
- The hotel offers complimentary drinks nightly from 7pm to 8pm for all guests (well drinks only). In addition, the hotel also offers a daily complimentary airport shuttle to and from Miami International Airport on a fixed schedule. Please note that beginning 10/1/09, the airport shuttle from Miami International Airport will continue to offer complimentary pick up from the airport to Metropole South Beach. Drop off back to the airport will now be charged by the property at 7 per person. Hotel is not responsible for missing a flight due to unforeseen circumstances such as traffic or mechanical problems with the shuttle.
Reviews
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This Place is A Joke! Heart of South Beach? Yeah
12/14/2010Not worth the money trust me. not as clean as the hotels near collins and 15th and 16th. bathroom leaked everytime you took a shower. this place it more like ...
Not worth the money trust me. Not as clean as the hotels near collins and 15th and 16th. Bathroom leaked everytime you took a shower. This place it more like a 2.5 star hotel.
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Misleading!!! Do Not Stay Here!!
07/22/2010You smell a foul odor in the front and stairwell. 2 star hotel at the most. do your self a favor and save your hard earned money and stay else ...
You smell a foul odor in the front and stairwell. 2 Star hotel at the most. DO your self a favor and save your hard earned money and stay else where..
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False advertisement-Deceitful Photos!!!!
06/28/2009The pictures of the rooms are not what they really are!! first of all we couldn't find the hotel, no one would answer the phone to get directions. the ...
The pictures of the rooms are not what they really are!! First of all we couldn't find the hotel, no one would answer the phone to get directions. The entrance was dificult to find as you had to walk to the back of this white building that had a shoe store at the front making it impposible to find what should look like a hotel. There is no parking so we had to park 3 blocks awayn a public parking lot. The lobby/receptioist was a small window with a lady sitting eating a sandwich... friendly. The elevator had an unsusual odor that right away raised red flags which continued through the dark and bamboo covered hallway walls... I felt as I was walking into a brothel. The room was decorated completely different from the photos...it was a joke! Our view was to their garbage bin. Therefore when turning the lights in the room we were immediately inundaded with flies and bugs. Needless to say we did not stay!!!!!
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nice place but need fixing
04/01/2009I stayed there for 1night and the bathroom fell apart...the tile fell on my foot and in result i had to go to the er and still pay for ...
i stayed there for 1night and the bathroom fell apart...the tile fell on my foot and in result i had to go to the er and still pay for the one night i was there. they never conpensate me for anything. i did not enjoy my memorial weekend trip there due to injuries fr using their bathroom
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Bed bugs, No employee bathrooms.
03/06/2009When we arrived, the place looked liked the pictures. the cleaning staff was nice. front desk on the other hand, was another story. early on, it was clear that the ...
When we arrived, the place looked liked the pictures. The cleaning staff was nice. Front desk on the other hand, was another story. Early on, it was clear that the front desk had a "no" attitude. When I asked for a box of tissues, they said no. (guess it's not included in the price of the room.) When I asked for pots that weren't scratched to the point of showing steel under the teflon, they said no. The biggest pisser... no pun intended... was after we checked out. We had a 1.5 hour wait before the shuttle arrived. After sitting in the courtyard for an hour, I had to use the facilities. I asked front desk if there was a bathroom I could use, they said no, and suggested that I go to the adjacent shoe store to use their bathroom. The store said no. My husband suggested to ask the front desk to use their employee bathroom. Gotta have that, right? I go back to the front desk... guess what they said. "We have no employee bathroom." Obviously, that was difficult to believe. "Where does the staff go," I asked. "They go when they take their breaks," he says. Then I asked him, "where do you go?" "In the rooms that are vacant," he says. With a full bladder I asked for a vacant room, and was given one. Thankfully. Unfortunately, the Metro"no" hotel fiasco didn't end there... When I got home, I noticed some welts on my thighs, which later spread to my knees, my butt, my neck, forehead, ears, cheeks, and eyelids. Bed bugs.
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