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My Daughter's Dream wedding in Spain
03/27/2009The hotel was clean, one of the female dining hosts was very curt and unaccommodating. we left the ""do not disturb"" sign on the door and exchanged our ...
The hotel was clean, one of the female dining hosts was very curt and unaccommodating. We left the ""do not disturb"" sign on the door and exchanged our towels and bath mat daily, but one of the staff came into our room and restocked the minibar, ignoring the sign. My jewelry was scattered on the bed by me, to find earrings for my granddaughter to wear to my daughter's wedding and I really did not want any unauthorized person in my room. Also, when we were trying to check out, the man behind the counter tried to charge me $ Euros for our room. As there were at least 10 of our family staying at the hotel, we had arranged to have taxis to get to the airport. Trying to get the mess straightened out, I asked him to get the manager and she basically disregarded my information, as if I were lying. I told the rest of the family to go on to the airport so they would not miss their return planes. I tried to tell the hotel manager that she would need to pay for the taxi, since the ones we had scheduled had gone on. She refused. I called the online company and the first time, I was put on hold and then dropped. The second time I online the lady at listened to my problem, called the hotel, then returned to tell me that she couldn't get anyone at the hotel that spoke English. By this time I was just wanting to get out of there and get back home. My daughter's wedding reception was in this hotel on March 21 and the wedding was the sole reason for our going to Spain. We did get to the airport to make our flight.
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Novotel - Puente de la Paz
11/02/2007Hotel meets all basic needs well, but somehow doesn't go beyond. for example, no gym. also, you have to request iron and ironing board as they are not in ...
Hotel meets all basic needs well, but somehow doesn't go beyond. For example, no gym. Also, you have to request iron and ironing board as they are not in each room. Pool is only open in summer.
Hotel staff is friendly and speak many languages very well (Spanish, English, French and more). Hotel very clean. Air conditioning not 100% reliable. Restaurant prices on the expensive side. Bar not so good.
Location: might be good for business. While not in walking distance to any tourism, the 53 bus stops right outside hotel and takes you into city center. So might be worth staying as a tourist on the weekend when their prices go down and the city center prices do not.
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