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Obrien Historic Riverwalk Hotel An Ascend Collection Hotel
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from $89.00 USD
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Reviews
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small but great location
08/10/2007Great location, just two blocks from the riverwalk. the staff was excellant. the rooms were small but the only time we was in the room was to sleep.
Great location, just two blocks from the riverwalk. The staff was excellant. The rooms were small but the only time we was in the room was to sleep.
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Worst experience ever
07/17/2007Toilet didn't work. asked desk clerk to have it fixed. returned 5 hours later and sewage was in toilet. asked again for repair and was told they had no ...
Toilet didn't work. Asked desk clerk to have it fixed. Returned 5 hours later and sewage was in toilet. Asked again for repair and was told they had no one to do repair. Manager was rude, said there was no other room and refused to give discount or help find another hotel. Obtained Clarion?s corporate number to report the hotel. Minutes later manager, miraculously, had room available. Dead crickets on the floor of that room and water in the ice bucket. Was told room would be comped. 3 days later it was charged to my credit card. I disputed charges.
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could have been better, but pleasant nonetheless
03/27/2007My boyfriend and i had gone there for our 22nd month anniversary and we enjoyed it a lot. just two things that they don't mention on the website: rooms ...
My boyfriend and I had gone there for our 22nd month anniversary and we enjoyed it a lot. Just two things that they don't mention on the website: rooms with Jacuzzis are only on the first floor, so if you want a nice big bathtub, be sure to request for a first floor room! They were nice to change our room for us. Secondly: there isn't a place to eat breakfast, you go to the lobby and the food is on a table and you bring it back to your room which was a bit of a hassle.
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Disappointing in many respects
01/30/2007We arrived too early and when we returned the manager, after personally confirming our room type and rate, had jacked up the price by $40 and gave us different room ...
We arrived too early and when we returned the manager, after personally confirming our room type and rate, had jacked up the price by $40 and gave us different room with a balcony door that didn't lock and wouldn't even close all the way. We ended up with a room on the street-side which was terribly loud (the hotel is ""historic,"" i.e. old with single-paned windows). The manager couldn't/wouldn't switch us, and then also would not honor Clarion's 100% satisfaction guarantee. The other staff were nice and tried to be helpful, but the manager was rude and inept.
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Wonderful for Winter!
11/06/2006The hotel was very nice, and at a great location (approx. 3 blocks from convention center, <1block from riverwalk). everything is withing walking distance, food, shopping, and the alamo. the ...
The hotel was very nice, and at a great location (approx. 3 blocks from Convention Center, <1block from Riverwalk). Everything is withing walking distance, food, shopping, and the Alamo. The only bad thing was that it was in the upper 70's to low 80's and the airconditioning in the room was a very small unit, that wasn't very efficient, and the lobby and elevators were always very warm!
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