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Important Hotel Information
- Office hours are 7AM-9PM Monday-Friday and 8AM-8PM Saturday-Sunday. Please make prior arrangements with the hotel if check-in is after hours.
Reviews
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nasty hotel
12/13/2009The picture on their web site was very desiveing. it was a filfty room the walls were dirty and stained. the bathroom walls were dirty mold on wall floors were ...
the picture on their web site was very desiveing. it was a filfty room the walls were dirty and stained. the bathroom walls were dirty mold on wall floors were not swept or clean. the bed was very hard the sheets were stained the floors needed to be swept. and it was a non smoking room that smelled like cigarettes. yuk never again
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Has the potential to be good regretfully mised the mark
09/25/2009I was a cute room. only issues i had were the refridgerator was not working properly so we had to keep everything in the freezer and found roaches in the ...
I was a cute room. Only issues I had were the refridgerator was not working properly so we had to keep everything in the freezer and found roaches in the room when I was leaving. It has the potential to be a great little hide away. They screwed up my room choice as well as supposedly had me check out the next day on my 3 day stay.
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No Irons, Rude Staff.
03/31/2009I booked one night at the hotel for an interview i had in the local area. i am upset about this place because all i wanted was to show up ...
I booked one night at the hotel for an interview I had in the local area. I am upset about this place because all I wanted was to show up to my interview in a nicely pressed shirt, and pants. There was no iron or ironing board in the room. I called the office and they keep the irons there for safekeeping. I borrow an iron, but they don't have any ironing boards. Fine, I'll use a towel on the floor. The iron did not work so I return it for another one and of course there are no more. I got all this information from a rude attendant that I was bothering because I interupted her conversation with her friend that was hanging out in the office. I had to buy and iron at Walmart to get my shirt pressed. The room was just a room. I didn't expect more than that but working equipment/amenities, I do, along with courteous staff as well. Spend the extra money, I know I will next time.
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I don't recommend Sun Suites of Charlotte Matthews
11/19/2008I picked a queen size bed non-smoking room on online travel website but when i got to the sun suites they gave me a smoking room. the young lady ...
I picked a queen size bed non-smoking room on online travel website but when I got to the Sun Suites they gave me a smoking room. The young lady at the front desk told me that they do not guarantee non smoking accomedations online travel website reservations. I had to deal with the smell of smoke in this room and also in my clothes as I traveled around Charlotte. I don't know the relationship online travel website has with the Sun Suites but I feel they didn't appreciate online travel website reservations.
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Not Impressed
10/25/2008The room itself was fine. it was not clean. it looked as if it had just been straightened up from the previous guest. the bathroom floor was dirty and there ...
The room itself was fine. It was not clean. It looked as if it had just been straightened up from the previous guest. The bathroom floor was dirty and there was hair everywhere. I had reserved a non-smoking room and the room smelled terribly of cigarrette smoke. There were two of us staying in the room and there was one washcloth in the bathroom. There was suppose to be an iron and iron board in the room but there was not. There was a card on the night stand that stated that the room had been inspected but clearly that was not true. I would not stay there agan.
