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Comforting Motel
07/12/2010After traveling a long day with my husband and three kids, we stopped at super 8 in kingman, az. check-in process was fantastic. we needed a rollaway for my ...
After traveling a long day with my husband and three kids, we stopped at Super 8 in Kingman, AZ. Check-in process was fantastic. We needed a rollaway for my son and the front desk clerk went right up and put it in our room before we could get all of our stuff out of our room. She also brought extra towels to accomodate us all without us asking. It's nice to have a mind reader when you are so exhausted. The next morning we were offered a continental breakfast that they share with the hotel next door of waffles, cereal, toast, juice, muffins and fruit. The kids loved it. We were also offered the use of the pool and spa that they also share with the hotel next door, but unfortunately it was really late when we checked in. Upon check-out the next morning, I was greeted with a pleasant "Good Morning" from the Manager. She checked our account and saw that we prepaid online. She asked if we slept good and was everything okay......and it was. She wished us a "Safe Day" and I wished her one back. We will be coming back through Kingman on our way home and we will definately be staying at Super 8 Motel - Kingman, AZ
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Customer Service is what it's all about!!!
01/07/2010First of all, we are "snow birds", and after traveling with my husband for 10 hours that day, the customer service was a+ this was all the way ...
First of all, we are "Snow Birds", and after traveling with my husband for 10 hours that day, the customer service was A+ This was all the way from check-in to check-out. We are very picky about our rooms, the first room just didn't feel comfortable. Not sure what it was, but I knew I would not get a good night sleep. I went to the front desk and they said it wouldn't be a problem to move to another room. We did, and it was just fine. After we had been in the room about 30 minutes, the girl at the front desk called our room to ask us if everything was fine in the room and was there anything she could get us. I have never been at a motel where they that went so much out of their way to make us feel comfortable. When we checked out, the front desk clerk ( I believe she was the Manager) asked us how was our stay and wanted to know how far we had to drive today. We had a short little chat with her about some of the attractions available on the route we were traveling. She then wished us a good day and a "Safe" trip. After leaving the motel, my husband and I felt very confortable and sincere about our stay. I will be recommending this motel to all of our "Snow Bird" friends while they are traveling.
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I won't be back.
09/17/2009This motel was terrible. before i made my reservation i called to confirm that they had wireless internet, free breakfast, and a washing machine and dryer. they lied about all ...
This motel was terrible. Before I made my reservation I called to confirm that they had wireless internet, free breakfast, and a washing machine and dryer. They lied about all of the above. For starters, their internet was useless. It wouldn't connect for either of my two computers. The woman at the front desk said it didn't usually work. Their washer and dryer were both out of order. They told me breakfast was from 6-9. I arrived around 8:15 and they didn't have anything out. I don't think they even had a breakfast. Their coffee maker, drink dispensers, and ice machine were all out of order too. The only working door was the front door. The three other doors were out of order. I had to walk around the entire motel to get to my room.The only redeeming qualities of this motel were the cleanliness and inexpensiveness. To top it all off, the manager was extremely rude to me. I will never stay here again. I've stayed at a lot of Super 8's in the past. They aren't the top of the line but they're usually nice, clean, and inexpensive.
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Room was OK......
01/19/2009The room was ok and the price was good however the breakfast they advertised was more than a bit lacking in substance and quality. the juice and coffee were watered ...
The room was OK and the price was good however the breakfast they advertised was more than a bit lacking in substance and quality. The juice and coffee were watered down which was a surprise and the choices for what there was to eat was sorely lacking. Suggest that the operators go to Costco bakery and buy muffins at a good price to serve their clients.
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great hotel
08/29/2006I loved my stay at super 8 in kingman, az. they were realy friendly and the rates and rooms were great. they exceeded my ...
i loved my stay at super 8 in kingman, az. They were realy friendly and the rates and rooms were great. They exceeded my expectations
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