Reviews

• Never Again

  Submitted on: 01/06/2008

  Location is great for us as we visit family nearby, but security is poor and customer service is abysmal. something was removed from our room and the owner's response ...

  Location is great for us as we visit family nearby, but security is poor and customer service is abysmal. Something was removed from our room and the owner's response was beligerant, he did not even offer an apology. XXX denied that his staff would take anything and blamed the disappearance on our misplacing the item. We made no accusations or asked for any compensation, but XXX was defensive and did not even recommend any customer service procedure. Will never patronise any Super 8 again.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
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• My stay

  Submitted on: 08/07/2007

  I was very very unsatisfied that they advertised highspeed internet, and the whole time i was there, i was unable to get on the internet. my laptop computer is only ...

  I was very very unsatisfied that they advertised highspeed internet, and the whole time I was there, I was unable to get on the internet. My laptop computer is only 4 months old and it has built in wireless installed on my computer. All of the front desk staff was uninterested in helping to find out the problem. Their was one more person there who could not use the internet to. The houskeeping staff was friendly. Front desk staff needs more training to assit their hotel guests.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Activities
  • KidFriendliness
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• Super 8, Wyoming, MI

  Submitted on: 08/25/2006

  The rooms were clean. one of our rooms had a microwave, refrig, ironing board and iron, hair dryer. the other room did not have microwave and refrig.the rooms were ...

  The rooms were clean. One of our rooms had a microwave, refrig, ironing board and iron, hair dryer. The other room did not have microwave and refrig.The rooms were clean and no odors. The beds were comfortable.The breakfast was limited to bagels, muffins and orange juice. The exterior presentation of the hotel left much to be desired.

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• better than it looks

  Submitted on: 08/10/2006

  I kind of thought it would be low-class dumpy by the picture but it was actually pretty nice. no extra amenities but it was clean, easy to find, and ...

  I kind of thought it would be low-class dumpy by the picture but it was actually pretty nice. No extra amenities but it was clean, easy to find, and within walking distance of restaurants.

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