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Important Hotel Information
- A resort fee of 25 per room per night will be collected by the hotel upon check-in. This fee includes internet access, local and toll free calls, fitness center, sauna, steam and wet therapies in the spa and more. A one-time 25 spa credit is also included.
Reviews
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Heaven!!!
01/22/2011The hotel was awesome!!! beautiful place, awesome view and nice room. you feel like royalty. true ski in and out! they put your ski boots or tie your shoes after. ...
The hotel was awesome!!! Beautiful place, awesome view and nice room. You feel like royalty. True ski in and out! They put your ski boots or tie your shoes after. Will go back for sure next year! Expensive but worth every pennie! You do not need a car, shuttle every 15 minutes and they charge you $* for valet. The only thing that is missing is High speed Internet that is only for club level. They charge a fee.
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Amazing
03/21/2010My dad and i stayed here november of 2008. the service was amazing. this was off season but we still got over a foot of snow. the room we stayed ...
My dad and I stayed here November of 2008. The service was amazing. This was off season but we still got over a foot of snow. The room we stayed in was a suite which had 1.5 bathrooms. The bathroom was HUGE and beautiful. We had a corner room on the fifth floor with amazing views of the valley. The balcony was nice. We loved the fire pit with free smores. There were not many people when I was there so we could go for hours without seeing another guest. That and combined with the personalized care of the workers made us feel special. The concierge was willing to ook anything for us which was a very nice feature. I have heard that the valet service is incredily expensive so we asked if there was another option. They were very accomodating and said that if we wanted we could park in the employee parking lot and wait in the heat booth and they would send a shuttle for us. This might sound like it would be unenjoyable but it was a nice shuttle with the employees. We found a lot of advice as to where to eat thanks to this. It also gave us more time to enjoy the breathtaking view. The pool was amazing. We had it to ourselves the whole time. We liked to take a dip here after going to the workout room. The workout room has hundreds of machines. It is like your own little gym. We could run on the treadmills while watching it snow. At the back there is a wood room where they hold sessions during the on season but it was empty when we were there.
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Nice if you're willing to spend
11/26/2007The hotel is generally very nice, although we did have some issues. we booked a family vacation through the travel website. we typically stay at hotels a step below the ...
The hotel is generally very nice, although we did have some issues. We booked a family vacation through the travel website. We typically stay at hotels a step below the Ritz in price, but airport transportation was advertised on the the travel website, which made the Ritz a good value. It turns out the Ritz does not offer that so we were forced to pay for some last minute arrangements. The Ritz manager quickly apologized and offered some accomodation but not enough to compensate for the inconvenience and expense. I did notice the amenity is no longer on the the travel website, but I do not know who was responsible for the mistake.
The hotel is nice. We had a fireplace in our room, which we enjoyed. We stayed in a hotel room which was well appointed inside, but the outside view was of a wall (but a nice wall). The room was clean, but the hotel itself showed signs of being 'pet friendly.' The cleaning service did not replace all toiletries; we had to call for Kleenex, ran out of Q-tips, and noticed that additional soap was not provided.
The hotel is kid friendly. We roasted marshmallows every night, and saw a pair of foxes one night. The staff was clearly concerned that my daughter had an enjoyable time.
The staff is excellent. They went out of their way to give us personal attention, provide information, and make suggestions for enjoyable outings.
The food was good, not great, but awfully pricey. That was not unexpected, however. -
Spring Break at Ritz Carlton
11/23/2007We expected an exceptional room and time as we had premium 2 room booking.
we were put next to a family who packed 10 in a room with roll- ...We expected an exceptional room and time as we had premium 2 room booking.
We were put next to a family who packed 10 in a room with roll-away cribs and beds, open door, screaming kids, noise up to 12 MN despite our objections.
Maid service slow and imcomplete.
Furniture and carpets were stained and furniture was worn. TV did not work well.
Room service was good for breakfast.
We got not orientation to the property and did not know of most of the amenities. We overheard other guests talking about many of the things we never knew about.
Pool poorly staffed.
Adults took over the marshmallow roast each night chasing off the kids by 6 PM nightly. All this was brought to the attention of the manager before we left and through an after stay comment card and we never got a acknowledgement or reply from Ritz Carlton.
We paid almost $2000 per night for what we expected to be a fantastic experience, but instead, we were treated like we were in an economy room at Spring Break -
Loaded with Kids
09/04/2006First of all, i did not stay here,but i had dinner here, and the staff took me on a tour of the place. the meal i had here was ...
First of all, I did not stay here,but I had dinner here, and the staff took me on a tour of the place. The meal I had here was great, and I met Bachelor the dog. The place was loaded with kids. All of them looked to be having a great time. Bachelor the dog roams the property and is available for hikes and stuff.
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