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Important Hotel Information
- This hotel is 100% non-smoking.
Reviews
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"A Nice Visit" - June 4-6, 2010
07/23/2010Firstly, fasil, the valet, is the best ever! next, peter, the front desk agent, was prompt, professional, and receptive. i requested the same room in advance and got it. the ...
Firstly, Fasil, the valet, is the best ever! Next, Peter, the front desk agent, was prompt, professional, and receptive. I requested the same room in advance and got it. The service desk assistant. He came across sarcastic, until I demanded to know his name. Will I stay again? Yes! I truly believe in the staff and the service....Should that change for the worst, you'll be the first to know.
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A Great Stay! - May 12-13, 2010
05/24/2010I was pleasanty surprised with the great service provided at the westin oaks galleria, from the valet to the professional demeanor of the front desk staff. several staff members checked ...
I was pleasanty surprised with the great service provided at the Westin Oaks Galleria, from the valet to the professional demeanor of the front desk staff. Several staff members checked on me to make certain my needs were met. The room was clean, well appointed and provided a great view of the Galleria from the wall of glass and step-out terrace. Since I was so pleased with my visit, I have booked another stay for the first week of June. The Westin Oaks, is a charming hotel, holding its well-established position among other 4-star hoteliers in the area. Reviewed by Barbara D.
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Decent hotel but not at the price I paid
09/23/2009This was a business trip with my wife, and i wanted to be at a hotel with access to the galleria. originally i could have booked the room for $* but ...
This was a business trip with my wife, and I wanted to be at a hotel with access to the Galleria. Originally I could have booked the room for $* but was nervous would have to change my plans and ended up at $*/nite. Also, keep in mind that valet parking is $*/nite. Dated but clean room with a good view. Paid hi-speed internet in the room, so I went to the lobby to check email. At best I think this is average. There was 1 bar of soap the first night. If you don't want to be connected to the Galleria there are plenty of options in the area and better values to be had.
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Less than expected
08/11/2009The westin oaks in houston was less than i expected. hotel could use some maintenance. friendliness and professionalism of staff was average. elevator was slow. there are no vending machines ...
The Westin Oaks in Houston was less than I expected. Hotel could use some maintenance. Friendliness and professionalism of staff was average. Elevator was slow. There are no vending machines in the hotel--guests must go into the connected Galleria Mall to purchase drinks/water/snacks which was an inconvenience for me. Thank goodness there was a coffee vendor outside the mall entrance where I was able to purchase bottled water and snacks. I was attending a conference at the Westin Galleria which is about a five minute walk through the Galleria Mall so the walk is all inside and air conditioned which was a plus. Parking is free if you park in the lower level garage but you must walk down a short stairway with your luggage to get to the elevator to go up to the front desk and guest room levels. Valet parking is available at the lobby level but I travel on a budget and did not use it.
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houston
06/01/2007Rooms need updating, for the price theyshould be great!
rooms need updating, for the price theyshould be great!
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