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AWESOME 4TH OF JULY
07/06/2010First of all, i had a problem with double booking when i checked in. deborah and chelsea were working the front desk at the time and they worked out the ...
First of all, I had a problem with double booking when I checked in. Deborah and Chelsea were working the front desk at the time and they worked out the situation with their supervisor/manager. The mistake was an online mistake through a 3rd party but the customer service at Uncle Billy's were AWESOME! I stayed there for 4th of July weekend and it was all well worth it. The room with the kitchen, 2 beds, and ice box made everything so much easier for me. The view was beautiful as well. We enjoyed our stay and so did my friends that booked a room as well. Our guest that came to watch the fireworks was empressed with everything and now we've all decided to make this an annual 4th of July get together!! So Uncle Billy's you'll be seeing us every year from now on. Keep up the good work. I recommend this place.
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Don't stay here unless you get the full oceanview room
03/03/2008I reserved the partial oceanview thinking that i would be able to get a decent room with a queen bed and be able to see the ocean from some part ...
I reserved the partial oceanview thinking that I would be able to get a decent room with a queen bed and be able to see the ocean from some part of the room. Wow, I was wrong! They gave me a room that WOULD have had a view of the ocean IF they chopped down the trees! Plus, the room had two full beds...a real romance killer. I went back to the desk to see if I could get a room with a queen or king bed, but they were all sold out, even though I checked in early! I paid an extra $15 to upgrade to an oceanview with a king bed and it was well worth it. The view was great! The condition of the hotel was pretty sad, however. The room was old and really damp. If I could have found something a little newer for the price, I would have left in a heartbeat. If you're on a budget and aren't too picky, go ahead and stay here, but get the full oceanview room.
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Very disappointed--old, shabby, dirty
11/18/2007We chose this hotel because of its location. but when we got there, people we hanging out in the small parking lot in front, it gave us a very uncomfortable ...
We chose this hotel because of its location. But when we got there, people we hanging out in the small parking lot in front, it gave us a very uncomfortable feeling. The rooms are old, the carpet is old and dirty, the towels are thin... and most of the parking is on the street....if you can get it! The staff was unfriendly, the restaurant is over priced. This hotel should be charging about $45 a night--and even at that--it's really not kept up. I travel a lot for work and pleasure, this is certainly a place I would not stay at again.....
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Don't Believe the Photos
10/31/2007I would stay there again, but only because there are very few options in hilo. just beware: the rooms are nothing like the photos you see. the facilities our outdated ...
I would stay there again, but only because there are very few options in Hilo. Just beware: the rooms are nothing like the photos you see. The facilities our outdated and not spotless.
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OK Overall
08/31/2007Stayed for one night before travelling to maui. not bad for the price but, it certianly will not exceed your expectations. definately and older hotel but, you can tell that ...
Stayed for one night before travelling to Maui. Not bad for the price but, it certianly will not exceed your expectations. Definately and older hotel but, you can tell that the staff/management does what it can to keep it as well kept as possible. Parking is terrible as we had to park down the street. Kind of a quirky type of place and would only recommend it for a night or two while visiting the attractions around Hilo. Its OK but if OK is not what you expect while staying in Hawaii then go elsewhere.
